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LensCrafters - Licensed Optician
4 months ago
WHO WE ARE
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.
MAJOR DUTIES & RESPONSIBILITIES
* Welcome all customers, set expectations with customers• Custom fit glasses & precisely place prescription in lenses• Acts as a leader in optical acumen• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs• Assists team with complex product needs & prescriptions• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven• Ability to multi-task, prioritize & manage time with competing priorities• Strive to achieve exceptional results on Brand KPIs & competencies• Take pride in store appearance, help to keep store clean, attractive & organized• Inform management of safety opportunities; demonstrates safe work practices• Resourceful, self-motivated with a desire for continual learning, improvement & results• Adhere to company policies & procedure, including discounts, promotions & inventory management
BASIC QUALIFICATIONS
* High School graduate or equivalent• State Licensure • Optical dispensing experience • Strong customer service skills: communicator, listener & team builder• Knowledge of current store merchandise• Strong basic math skills• Awareness of current fashion trends• Selling skills - ability to use & carry an iPAD/tablet• Familiarity with POS, computers & calculators• Embrace new technology & change
PREFERRED QUALIFICATIONS
* Previous customer service & retail experience
WHO WE ARE
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
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