Customer Advocate II

3 weeks ago


Richardson, United States w3r Consulting Full time
Description: This position is responsible for researching and responding to written inquiries in a prompt, accurate and objective manner.

JOB REQUIREMENTS:
*2 Years of college or 2 years provider network contracting, credentialing, or servicing experience in a health care or health insurance environment.
*Experience in provider outreach, making decisions, and responding quickly to questions.
*Data entry and/or typing experience.
*Interpersonal, analytical, organizational and independent decision making skills.
*Clear and concise verbal and written communication skills.
*Experience with Microsoft suite, basic Excel skills are required.
*Detail oriented

PREFERRED JOB REQUIREMENTS:
*6 months data entry experience in an office environment.
*Knowledge of medical terminology and anatomy.
*Referral preference given to applicants able to take and meet testing criteria.
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