Front Desk Associate
2 days ago
POSITION RESPONSIBILITIES (included but not limited to)
- General responsibilities
- Represent the Vision, Mission and Core Values of Fish Tails Swim School
- Ensure excellent customer service
- Conduct daily facility opening and closing procedures
- Responsible for incoming and outgoing calls and emails
- Act as the primary party responsible for answering all incoming calls, emails and any client inquiries
- Possess excellent communication skills both verbal and written to parents, students and staff
- This role reports to the Office Manager.
ROLE REQUIREMENTS
- Ability to work in a positive way with a wide range of clients, students, staff and executive team
- Dependable motor vehicle transportation is a must
- High School diploma with past office administration/customer relations experience a plus
- Always portray a professional demeanor and appearance
- Possess superior interpersonal skills
- Strong ability to multi-task
- Strong computer skills a must (Microsoft Excel, Word, Outlook, Social Media)
- Strong work ethic
Possessing certifications in the following a plus:
- Lifeguard Training
- First Aid
- CPR Certification for the Professional Rescuer
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