Calibration Service Technician Apprentice

3 weeks ago


Louisville, United States Cross Company Full time

Job Summary:

Responsible for performing quality calibrations adhering to corporate quality standards and procedures.

Cross Company is a 100% employee owned company with competitive benefits

* Medical benefits after 30 days of employment
* 401K
* ESOP - Employee Stock Ownership Plan
* 3 weeks of PTO
* Company vehicle

Essential Functions:

* Calibration encompassing the following core disciplines: Temperature, Pressure, Flow, Vibration, Mass, Electrical, Electronics, Time, Frequency, Radio Frequency, Torque, Force and Dimension. Additional training will be provided post-hire as needed.


* Prepare for all on-sites as assigned by Lead Tech or Service Manager; this includes reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work assigned.


* Person must ensure he/she has calibration stickers, PMD work orders, worksheets, tags, cleaning supplies, directions, customer contact information and survey cards; downloading customer information to an on-site laptop may be required.


* Person must ensure all company issued tools and property are in proper working order and in calibration.


* Perform clerical work associated with calibration activities including certificates of calibration. Must provide the original data worksheet for final inspection by Quality.


* Perform quality inspection of calibrated equipment as approved by the Quality Manager.


* All certificates for equipment calibrated on-site and in house shall be completed in a timely manner (within 48 hours of job completion.)


* Keep in good order all tools and equipment, practice good housekeeping


* Maintain a safety and customer service mindset at all times


* Consistently maintain good work attendance and productive work ethic.


* Will perform other duties as assigned by the Service Manager



Minimum Requirements/Qualifications:

* Be computer proficient in all Microsoft Office applications


* Have a strong understanding of computer system peripherals and communication configurations


* Demonstrate excellent interpersonal and customer service skills


* Have excellent written and oral communication skills, both internally and externally


* Demonstrate self motivation, initiative, honesty, integrity, and attention to detail


* Have a valid driver's license and clean driving record



Core Competencies

* Commitment to Excellence - Check your work


* Customer Relationship Management - communicate with customers to deliver better service


* Methodical Approach - troubleshooting


* Team Building



Physical Demands:

* Stands greater than four hours at a time
* May require walking 2 - 4 miles during an 8 hour period
* Stoops and bends below knee level 2 - 4 times an hour
* Lifts and carries less than 50 pounds but greater than 25 pounds repetitively
* Climbs stairs more than four times in an eight hour shift
* Pushes / pulls objects greater than 25 pounds
* Reaches out
* Reaches overhead
* Repetitively uses feet
* Repetitively uses hands (computer keyboard)
* Grips with hands



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