Office Lead

3 weeks ago

Bel Air, United States Value City Furniture Full time

At Value City Furniture and American Signature Furniture we are making furniture shopping easy We believe that everyone has the right to a well furnished life. Furniture shopping can be stressful. Our job is to build trust, understand our customerÆs needs and assist them in finding the perfect piece for their home.

Everyone has the opportunity to do great work. As a team we are focused on our commitment to making furniture shopping easy through the styles we carry, financing options, promotions we offer and additional services we provide. Our Company Vision, Values and Brand are uniquely identified to uplift and drive our culture forward.

The Office Lead achieves assigned individual/team goals and objectives in a timely and efficient manner. Where assigned, provides office lead support by reason of its higher level skill sets and experience. Ensures store policies and procedures are maintained. As a member of the Customer Sales Team (CST), partners together to successfully complete customer sales transactions in an efficient, courteous and professional manner. Sales transactions cover three primary stagesùStage I, Greet, sell and service the customer; Stage II, Process the sale and; Stage III, Deliver the sale to the customer. All three stages work together through interaction and cooperation with one aimùsatisfy the Customer.

Teams with the customer, the HFC/Selling Assistant and management to assist in determining the best terms of payment. Meets or exceeds customer expectations and needs. Functions as an integral part of the total customer service experience (CST) from the transaction of the sale through to the successful delivery to the customer (Warehouse/Delivery). Partners with the CST team to ensure that all customer and sale information is complete and accurate. Carefully and courteously informs the customer as to payment options in a friendly and professional manner. May also partner with other CST team members and management to enhance the sales experience and help ensure customer satisfaction. Follows customer service and sales procedures and techniques and ensures that store policies and procedures are maintained accordingly.

Essential Functions:

á
* Achieves assigned goals and objectives.
á
* As assigned or required, leads other office support positions (Office Support Team) to ensure the customerÆs expectations are met or exceeded.
á
* Teams with the Home Furnishings Consultant (HFC) and/or Selling Assistant and ensures that all established procedures are followed in a manner that is friendly, courteous and professional.
á
* May attend sales meetings as directed by supervisor.
á
* Discusses payment options with the customer, including financing options. Accesses the order through the POS system, generating a customer invoice.
á
* Works with the customer to determine the best delivery date that meets the customerÆs needs.
á
* Resolves delivery date issues with customer teaming with the HFC or Selling Assistant or Manager as appropriate.
á
* In the case where a customer is unsure about their decision to purchase, teams with the HFC or Selling Assistant along with management, as appropriate, to find an alternative to meet the customerÆs needs.
á
* At times confirm the delivery with the customer and may partner with the Warehouse team (Delivery Driver/Helper) to confirm receipt, order, and to discuss any specific delivery specifications.
á
* Partners with the management team depending on the nature of any issue that may ariseùSales (Sales Associate/Sales Manager), payment (Sales Associate/Sales Manager/Store Manager), delivery (Delivery Driver/Helper, Warehouse Manager).
á
* Follows all established office standards, store policies and applicable store procedures in a timely and accurate manner.

Skills/Requirements:

á
* Minimum High School Diploma or equivalent
á
* 1-3 years demonstrated office experience in a retail environment, preferably furniture
á
* Prior customer service experience in a retail store or call center setting a must
á
* Excellent problem solving skills with a desire to take ownership and resolve customer issues
á
* Customer service oriented with a desire to exceed customer expectations
á
* Excellent math skills
á
* Ability to lead others in similar roles
á
* Excellent interpersonal communication skills
á
* Solid written communications skills
á
* Excellent organization & follow-through skills
á
* Pleasant, courteous and professional attitude
á
* Team player

  • Office Manager

    4 days ago

    Bel Air, United States Air Power Inc. Full time

    **Position Summary**: Air Power is re-locating the branch location and this position, as described below, will report out of Air Power Branch location - New Freedom, PA. The Office Manager reports to the Regional Sales Manager and works closely with the Customer Service, Service (Bench and Field), and Operations Leaders to insure alignment of common best...

  • Office Manager

    2 days ago

    Bel Air, United States Air Power Inc. Full time

    Job DescriptionJob DescriptionPosition Summary:Air Power is re-locating the branch location and this position, as described below, will report out of Air Power Branch location - New Freedom, PA.The Office Manager reports to the Regional Sales Manager and works closely with the Customer Service, Service (Bench and Field), and Operations Leaders to insure...

  • Accounts Payable Manager

    2 days ago

    Bel Air, United States Spartan Surfaces Full time

    Spartan is currently seeking an experienced Accounts Payable Manager to join our team at our Bel Air headquarters. This in-office position offers a unique opportunity to lead and enhance our financial operations within the dynamic world of commercial flooring sales and distribution. **Spartan Surfaces** is seeking an experienced Accounts Payable Manager to...

  • Accounts Receivable Manager

    1 month ago

    Bel Air, United States Spartan Surfaces Full time

    Spartan Surfaces is a leader in the commercial flooring sales and distribution industry. We are dedicated to innovation, quality, and service, upheld by our core value of "We over Me," which emphasizes our commitment to teamwork and collective success. As we continue to grow, we seek an experienced _Accounts Receivable Manager_ to enhance our financial...

  • Receptionist, Cardiology

    1 week ago

    Bel Air, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionUniversity of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the...

  • Floating Relationship Banker

    2 weeks ago

    Bel Air, United States F.N.B. Corporation Full time

    Primary Office Location: 203 N Main Stret. Bel Air, Maryland. 21014. Join our team. Make a difference - for us and for your future. Position Title: Floating Relationship Banker Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is expected to develop proficiency of basic consumer banking transactions, account...

  • Project Manager

    4 weeks ago

    Bel Air, United States Dallis Electrical Services Inc Full time

    Job DescriptionJob DescriptionAs an electrical project manager you would be responsible for overseeing the design, installation and supply of electrical systems. Day-to-day, you’d draw up schedules, allocate time, resource and budget, as well as manage staff to ensure work is completed on time, to a high standard.  The job role of an electrical...

  • Summer Day Camp Director

    2 weeks ago

    Bel Air, United States KE Camps Full time

    KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for elementary-aged children. Our Staff are the backbone of our programs and therefore, we pride ourselves on giving them an incredible amount of support. As a staff member, we...

  • Service Leader

    3 days ago

    Bel Air, United States Chipotle Mexican Grill Full time

    Service Leader (24013738) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • Service Leader

    3 days ago

    Bel Air, United States Chipotle Mexican Grill Full time

    Service Leader (24014995) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • Service Leader

    3 days ago

    Bel Air, United States Chipotle Full time

    Service Leader (24014995)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    3 days ago

    Bel Air, United States Chipotle Full time

    Service Leader (24013738)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Womens Health Certified Nurse Midwife Job with Advantia Health in Bel Air, MD

    4 weeks ago

    Bel Air, United States Advantia Health Full time

    Susquehanna OB/GYN and Nurse Midwifery is seeking a Certified Nurse Midwife with solid GYN experience and antepartum, intrapartum, and postpartum experience that includes patients with varying medical conditions (diabetes, hypertension, etc.). Both full-time and part-time positions are available, and office-only and L&D-only options will be considered. A...

  • Womens Health Certified Nurse Midwife Job with in Bel Air, MD

    1 week ago

    Bel Air, Maryland, United States Advantia Health Full time

    Susquehanna OB/GYN and Nurse Midwifery is seeking a Certified Nurse Midwife with solid GYN experience and antepartum, intrapartum, and postpartum experience that includes patients with varying medical conditions (diabetes, hypertension, etc.). Both full-time and part-time positions are available, and office-only and L&D-only options will be considered. A...

  • Nursing Supervisor, Nights

    2 weeks ago

    Bel Air, Maryland, United States University of Maryland Medical System Full time

    Company DescriptionUniversity of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system...

  • FXAir Client Services Consultant

    4 weeks ago

    Bel Air, United States FXAIR Full time

    Job DescriptionJob DescriptionFXAIR, a leader in the private jet charter industry, is offering an opportunity to join our unique organization. With offices in New York and Massachusetts, FXAIR is a well-known and respected brand delivering a premium service product at the forefront of the industry.FXAIR is looking for Client Service Consultants to join our...

  • Endocrinologist

    3 weeks ago

    Bel Air, United States University of Maryland Medical System Full time

    Job Description University of Maryland Upper Chesapeake Health (UMUCH), a member of the University of Maryland Medical System (UMMS) , has an opening available for a full-time BC/BE Endocrinologist to join their practice located at the UM Center for Diabetes and Endocrinology in Bel Air, MD.  Job Specifics: Outpatient based position, allowing...

  • Endocrinologist

    2 weeks ago

    Bel Air, United States University of Maryland Medical Center Baltimore Washington Full time

    Job Description University of Maryland Upper Chesapeake Health (UMUCH), a member of the University of Maryland Medical System (UMMS), has an opening available for a full-time BC/BE Endocrinologist to join their practice located at the UM Center for Diabetes and Endocrinology in Bel Air, MD. Job Specifics: * Outpatient based position, allowing you to focus...

  • Colorectal Surgeon

    3 weeks ago

    Bel Air, United States University of Maryland Medical Center Baltimore Washington Full time

    Job Description University of Maryland Upper Chesapeake Health (UMUCH), a member of the University of Maryland Medical System (UMMS), has an opening available for a full-time BC/BE Colorectal Surgeon. Job Specifics: * Position will be primarily based on the campus of Upper Chesapeake Medical Center in Bel Air, MD. * Ideal work environment , with a very...

  • Associate Vice President, Workforce and Community Education

    5 days ago

    Bel Air, Maryland, United States Harford Community College Full time

    Job Description: The purpose of this position is to provide innovation, leadership, and management of career technical education, workforce training, and community education with the mission, vision and values of the institution. This will be completed through; leadership and vision in strategic planning for the area, curriculum development review and...