Resident Liaison
4 months ago
Wyomissing, United States
The Highlands at Wyomissing
Full time
Essential Functions:- Answer all resident phone calls.
- Check Dining Order email.
- Map out and confirm all reservations.
- Respond to any resident messages.
- Charge all to-go and room service orders in Meal Suite.
- Assist supervisor with any necessary paperwork.
- Assist with to-go and room service orders as needed for lunch & dinner service.
- Assist supervisor in dinner service set up of Dining Rooms.
- Serve as Hostess for Evening meals.
- Assist with order taking and gathering of all Market Orders.
- Ensures cleanliness in all dining areas and service areas.
- Ensures all food is labeled and dated correctly according to state standards.
- Responsible for all sanitation checklists in kitchens and dining rooms.
- Operates reporting systems, including inputting counts for tracking purposes.
- Assist with end-of-the-month resident billing.
- Keeps confidential information safe and not divulged to other parties.
- Upholds food safety standards and consistently follow handwashing, glove usage, and hair net standards.
- Assists with development and implementation of resident events.
- Demonstrates interest in learning additional aspects of the job and offers suggestions to improve workflow.
Position Type/Expected Hours of Work:
- This is a part-time position from the hours of 9:30 am - 6:00 pm in a health care facility that is open 24 hours a day, 365 days a year. Rotating shifts, as well as weekends, holidays, and work during inclement weather, will be required.
Travel:
- Limited travel is expected for this position
Education and Experience Requirements:
- High School Diploma or GED
- 1-3 Years of administrative experience preferred
Certification and Licensure Requirements:
- Valid Pennsylvania Driver's License and acceptable Motor Vehicle Record Check (MVR)
- SERV Safe Certificate
