GSOC Specialist

2 weeks ago

Lexington, United States Control Risks Full time
Control Risks is looking for a GSOC Specialist to support our client's 24/7/365 GSOC. This role will facilitate the Client's crisis management response, coordinate incident escalations, and emergency communications to site-, regional-, and enterprise-level global security leadership. This position will cover the client's Night Shift (10:00 pm-8:00 AM Tuesday-Friday).

  • Monitor worldwide events; identify events with the potential to impact the Client's personnel, assets, and operations. Examples of relevant event categories include, but are not limited to: natural disasters, transportation disruptions, political instability, terrorism, and crime
  • Draft and review concise notifications for distribution to the Client's decision-makers and global security leaders
  • Collaborate with a cross-functional team of other global security professionals in support of the GSOC's 24/7/365 operations
  • Facilitate the Client's crisis management response; coordinate incident escalations and emergency communications to site, regional, and enterprise-level global security leadership
  • Conduct detailed written and verbal situation briefings to global security executives and higher
  • Implement and support GSOC operating procedures and best practices to drive business goals and objectives
  • Participate in training and exercises to ensure GSOC team proficiency and compliance with standard operating procedures
  • Conduct after-action reviews (AARs) to identify lessons learned and best practices
  • Manage the implementation of new services, tools and applications support the GSOC operations
  • Develop effective relationships with internal dependency partners; primarily IT and HR
  • Work with the Client's Global Security team and vendors
  • Ability to collaborate with Global Security's Protective Services and Systems & Technology team
  • Ability to exhibit diplomacy, professionalism, and calm under pressure during critical incidents

Requirements
  • Bachelor's degree in Emergency Management, Homeland Security, Security Studies, International Affairs, Intelligence Studies, Criminal Justice, Journalism or related field
  • 1+ years' experience in government, corporate security or a similar role
  • Experience working with global risk intelligence and incident response software.
  • Experience with emergency mass notification systems
  • Experience with travel risk management software platforms
  • Experience working in a collaborative environment such as government or corporate global security operations center, emergency operations center, or a major urban area fusion center
  • Experience working with geographic information systems such as ArcGIS and Google Earth
  • Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis
  • Experience using business intelligence and visualization software such as Tableau and Microsoft PowerBI

Benefits
  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
  • Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.