CNA Concierge

Westmoreland Health and Rehab Center is an EEO employer - M/F/Vets/Disabled

WestmorelandHealth and Rehabilitation Center is seeking an Administrative Assistant to joinour family

All Your Needs. All Our Hearts.

Westmoreland located in beautiful Knoxville, Tennessee is thesecond largest facility of its kind in the city. This healthcare center offerscare for our residents and patients who rely on us for life enrichment andquality of care.

We offer an array of employment opportunities for all types ofprofessional interests. We offer competitive wages and benefits, tuitionassistance and professional advancement programs.

The Healthcare Center offers Respite Care, continuing Long-termCare, Memory Care, and Rehabilitation. Westmoreland has been a valuable part ofthe community for the past 40 years.

Shifts: 11:00a.m. - 7:30 p.m.

Days: Mondaythru Friday

Weekends:Every other weekend required

Location: 5837Lyons View Pike, Knoxville TN 37919

Duties and Responsibilities:

As a CNA Concierge atWestmoreland Health and Rehab Center, you will play a vital role in ensuring aseamless and welcoming experience for new admits. Your primary responsibilitieswill include:

Working the Floor: When not working with new admissions you will be expected to work the floor as a CNA with existing patients.
Meet and Greet:

• Warmly welcome and assist all new admits upon arrival.
• Follow new admits for at least three days, completing progress notes and reports.

Room Preparation:

• Ensure all rooms are prepared and ready for new admits.
• Assist with the completion of inventory sheets, weight measurements, and other necessary documentation for new admits.

Customer Service:

• Provide exceptional customer service to all patients and their families.
• Address concerns promptly and ensure a positive and comfortable environment for patients.

Assistance with ADL Care:

• Assist with activities of daily living (ADL) care for patients as needed.
• Escort new admissions to their rooms and provide support during the settling-in process.

Meal Assistance:

• Assist patients with meals and ensure their dietary needs are met.

Reporting:

• Regularly communicate with the Administrator to provide updates on patient progress and address any concerns.
• Complete assigned duties and responsibilities as directed by the Administrator.

Qualifications:

• Must be a Certified Nursing Assistant (CNA).
• Strong interpersonal skills and a passion for providing excellent customer service.
• Previous experience in a healthcare setting is required.

If you are a dedicated and compassionate Certified NursingAssistant looking for an opportunity to contribute to the well-being of ourresidents and ensure a positive experience for new admits, we encourage you toapply. Join our team at Westmoreland Health and Rehab Center and be a part ofour commitment to providing exceptional care.

WES-CMP

C ourage and Commitment to Exceed Expectations

O ptimistic about our Future

M otivate Yourself and Others

P atient Hearts Giving Passionate Care

A chieve Success with Integrity

S ervant Leadership, Valued Employees

S trength Through Perseverance

I nspired Excellence

O neness with Teamwork

N urture with Loving Kindness

We are an EqualEmployment Opportunity Employer. We maintain a drug-free workplace andperform pre-employment substance abuse testing. All your information willbe kept confidential according to EEO guidelines.

Please visit our careers page to see more job opportunities.

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