Scheduling Coordinator

2 weeks ago

Puyallup, United States Medix Full time
Scheduling Coordinator:

LocationL Puyallup, WA

Schedule: Monday-Friday, 8am-5pm

Pay: $18.87 - $24.00/hour

Overview:

This organization is looking for a scheduling coordinators to provide support to their operations. Individuals placed in this role will act as the first point of contact for individuals looking to get patients entering the clinic, as well as scheduling. They use there coordinators in a medical receptionist capacity as they are also responsible for checking patients for clinical and in-person appointments.

After a patient's visit, they will often look to get scheduled for an additional appointment. The majority of scheduled appointments facilitated through in-person communication, but there will also be instances where they scheduling appointments through the phone as well. The coordinator will be scheduling patients for chemo therapy sessions, infusion sessions, as well as office visits with their provider. The scheduler will be utilizing EPIC to complete these task.

There is typically 2-3 over scheduling coordinators on shift that can provide insight and answer general questions if needed. They will shadow the lead coordinator for a 2 week period to begin training.

Individuals placed in this role can expect to see around 20+ patients a day. Many of these patients are returning and if is common for schedulers to build relationships with patients. Working in oncology, a lot of these patients are in difficult situations and sometimes pass away - the clinic needs positive, kind and optimistic individuals to be successful with strong mental fortitude to succeed in this role. They will be trained my leads

Schedulers will eventually transition into scheduling (imaging, court placements, scans, admit to hospital for procedures)
  • Checking in patients for clinical appointments and operative procedures
  • Scheduling office visits for patients and their respective provider
  • Helping manage the clinic in basket - passing along messages to providers
  • Answering the main line and providing telephonic scheduling support

Qualificatiosns:
  • High School Diploma
  • 2+ years of previous healthcare or admin experience

Preferred Skills:
  • EPIC experience
  • Previous scheduling experience

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