Bartender-Sheraton Northbrook, Northbrook IL, 60062
1 month ago
Job Purpose:
The Bartender is often a social point of contact and lasting impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us
- Be an enthusiastic, helpful and positive member of the team
- Assist servers, other bartenders, and bar porters when necessary
- Be professional, responsible and mature in conduct and behavior
- Be understanding of, encouraging to and friendly with all co-workers
- Be self-motivated and use time wisely
- Maintain open line of communications with each department
- Communicate pertinent information
- Openly accept critical/developmental feedback
- Be available to help other departments in emergency situations
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
- Must have a strong knowledge of drink preparation and applicable health standards.
- Knowledge of federal, state and local laws, ordinances and regulations and Company policy regarding serving alcohol to minors and intoxicated patrons.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written. Must possess basic computational ability.
- Must possess basic computer skills.
- Good knowledge of the hotel, its services and facilities.
- Familiarity with all menu items
- Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, coffee maker and cash terminal
- Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possibly for one hour or more
- Must be able to stand and exert well-paced mobility for up to 4 hours in length
- Must be able to exert well-paced ability to maneuver between functions occurring simultaneously
- Must be able to lift trays of food or food items weighing up to 30 lbs
- Must have the ability to bend, squat and lift 40 lbs on a regular and continuing basis and occasionally lift up to 75 lbs
- Must be able to push and pull carts and equipment weighing up to 250 lbs
- Must be able to exert well-paced ability in limited space
- Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception
- Talking and hearing occur continuously with the most common visual functions being those of near vision and depth perception
- Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in cutting of fruit.
- Must have Alcohol Awareness Certification and Food Handlers Certification
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
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