HHA Supervisor, Full-Time, Manhattan

1 month ago


Manhattan, United States VNS Health Full time

Overview

Supervises Home Health Aides delivering service to clients in the home care setting and coordinates all related administrative responsibilities. Works under general supervision.

Compensation:

$20.98 - $26.23 Hourly

What We Offer

* Referral bonus opportunities


* Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays


* Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability


* Employer-matched retirement saving funds


* Personal and financial wellness programs


* Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care


* Generous tuition reimbursement for qualifying degrees


* Opportunities for professional growth and career advancement


* Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities



What You Will Do

* Assigns Home Health Aides (HHA) to deliver requested service to VNS Health patients and members.


* Ensures the delivery of high-quality service by supervising activities of assigned HHA staff.


* Maintains compliance of HHAs with corporate policies, state regulations, and contractual requirements.


* Initiates appropriate corrective action and documentation by coaching, counseling, and terminating HHAs as required, in a timely effective manner.


* Encourages and develops on-going communication with HHA staff and management across VNS Health; identifies and resolves issues which effect service delivery.


* Maintains or grows caseload depending on resource availability.


* Develops and implements procedures to maximize operational efficiency and effectiveness, as necessary.


* Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions and terminations, as appropriate.


* Participates in special projects and performs other duties as assigned.



Qualifications

Education:

* High School Diploma or equivalency Required


* Bachelor's Degree Preferred



Work Experience:

* Minimum of two years of experience in customer service Required


* Strong organization and administrative skills Required


* Demonstrated problem-solving abilities Required



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