HHA Supervisor, Full-Time, Manhattan
1 month ago
Overview
Supervises Home Health Aides delivering service to clients in the home care setting and coordinates all related administrative responsibilities. Works under general supervision.
Compensation:
$20.98 - $26.23 Hourly
What We Offer
* Referral bonus opportunities
* Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
* Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
* Employer-matched retirement saving funds
* Personal and financial wellness programs
* Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
* Generous tuition reimbursement for qualifying degrees
* Opportunities for professional growth and career advancement
* Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do
* Assigns Home Health Aides (HHA) to deliver requested service to VNS Health patients and members.
* Ensures the delivery of high-quality service by supervising activities of assigned HHA staff.
* Maintains compliance of HHAs with corporate policies, state regulations, and contractual requirements.
* Initiates appropriate corrective action and documentation by coaching, counseling, and terminating HHAs as required, in a timely effective manner.
* Encourages and develops on-going communication with HHA staff and management across VNS Health; identifies and resolves issues which effect service delivery.
* Maintains or grows caseload depending on resource availability.
* Develops and implements procedures to maximize operational efficiency and effectiveness, as necessary.
* Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions and terminations, as appropriate.
* Participates in special projects and performs other duties as assigned.
Qualifications
Education:
* High School Diploma or equivalency Required
* Bachelor's Degree Preferred
Work Experience:
* Minimum of two years of experience in customer service Required
* Strong organization and administrative skills Required
* Demonstrated problem-solving abilities Required
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