Customer Service Representative
4 days ago
- Bonus based on performance
- Paid time off
- Training & development
ROLE DESCRIPTION:
Our Customer Service Representatives provide exceptional client experiences every day to help our agencies grow. The ideal candidate is a positive-minded fast learner who wants professional training that helps them perform at a high level and be an important member of our winning team.
RESPONSIBILITIES:
- Help policyolders with policy questions, payments, changes, claims and billing clarification.
- Process and monitor policy maintenance tasks.
- Communicate with existing policyholders to confirm information accuracy.
- Dependable and positive-minded
- Fast learner
- Excellent communication skills to assist customers and coordinate with other agency team members
- Bilingual spanish is a plus
- Hourly pay plus performance bonus
- Paid time off (vacation and personal/sick days)
- 401k with match
- Life and disability
- Advancement potential - Team leadership and managment
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