Customer Service Representative

4 days ago


Pleasantville, United States Greg Long - State Farm Agent Full time
Benefits:
  • Bonus based on performance
  • Paid time off
  • Training & development

ROLE DESCRIPTION: 
Our Customer Service Representatives provide exceptional client experiences every day to help our agencies grow. The ideal candidate is a positive-minded fast learner who wants professional training that helps them perform at a high level and be an important member of our winning team.

RESPONSIBILITIES: 
  • Help policyolders with policy questions, payments, changes, claims and billing clarification.
  • Process and monitor policy maintenance tasks.
  • Communicate with existing policyholders to confirm information accuracy.
QUALIFICATIONS:
  • Dependable and positive-minded
  • Fast learner
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Bilingual spanish is a plus
BENEFITS:
  • Hourly pay plus performance bonus
  • Paid time off (vacation and personal/sick days)
  • 401k with match
  • Life and disability
  • Advancement potential - Team leadership and managment



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