AMC Multi Client Group

3 weeks ago


Fort Lauderdale, United States Robert Bosch Tool Corporation Full time

Job Description

The position is responsible for answering incoming calls and providing excellent customer service to vehicle owners following program guidelines and call center standards such as but not limited to:

* Coordinate Emergency Response Support
* Roadside Assistance
* Stolen Vehicle Tracking
* Remote Door Unlock/Lock
* Account Management
* Troubleshooting Skills
* Concierge Services

Essential Functions

* Respond to incoming calls from customers and provide accurate answers and guidelines related to the Multi-Client Group programs.
* Respond to emergency calls from customers who experienced an automobile accident and coordinate the appropriate steps to engage the emergency response support system(s).
* Respond to customers who require roadside assistance or other remote services such as stolen vehicle tracking and remotely locking/unlocking doors.
* Develop customer relationships that contribute to business objectives and promote customer loyalty.
* Research and resolve customer questions and issues to ensure customer satisfaction and retention.
* Troubleshoot account related issues and submit incident tickets using a web based system to escalate customer issues as needed

Qualifications

* Minimum of High School Diploma
* 0-2 years of experience working in a call center environment
* Excellent communication skills, both verbal and written
* Proficient in Microsoft Office and web based applications
* Knowledge of customer service
* Strong interpersonal skills
* Strong organizational skills and attention to detail
* Ability to work in a fast-paced environment with daily work processing deadlines
* Ability to work effectively without supervision
* Strong in leadership, empathy, communication, and team orientation
* Ability to be flexible and adaptable to support operational needs
* Bilingual highly desirable (English/Spanish-English/French)


  • Group Facilitator

    3 weeks ago


    Fort Lauderdale, United States Agape Treatment Center Full time

    Job DescriptionJob DescriptionSalary: Agape Treatment Center, a growing facility located in South Florida is currently seeking a Per-Diem Group Facilitator for our Fort Lauderdale, FL location!The Group Facilitator is responsible for facilitating groups as a part of treatment services. This individual provides quality client care through group facilitation...


  • Fort Lauderdale, United States Multi-Bank Securities Full time

    Company Description Multi-Bank Securities, Inc. (MBS) is a fixed-income securities broker-dealer dedicated to making each clients financial goal our priority. MBS has been honoring this commitment every day for each and every client since 1988. A proudly veteran-owned business, we have offices located throughout the U.S. to meet your needs. Our customers...


  • Fort Lauderdale, United States Multi-Bank Securities Full time

    Company Description Multi-Bank Securities, Inc. (MBS) is a fixed-income securities broker-dealer dedicated to making each client’s financial goal our priority. MBS has been honoring this commitment every day for each and every client since 1988. A proudly veteran-owned business, we have offices located throughout the U.S. to meet your needs. Our customers...

  • Client Partner

    4 days ago


    Fort Lauderdale, United States Randstad Full time

    Randstad, the worlds leading partner for talent, is investing in a Client Partner for our Randstad Digital specialty. The Randstad Digital (RD) Client Partner will be responsible for structuring, developing, and leading a high-performing sales operation to secure new business, maintain and expand current customer expenditure, and drive superior customer...


  • Fort Lauderdale, United States Interactive Brokers Full time

    Job DescriptionJob DescriptionAs a member of the Client Technical Support L1, you will assist clients with inquiries pertaining to our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues.The ideal candidate will be analytical with an affinity to problem solving,...


  • Fort Lauderdale, United States Multi-Bank Securities, Inc. Full time

    Company DescriptionMulti-Bank Securities, Inc. (MBS) is a fixed-income securities broker-dealer dedicated to making each client’s financial goal our priority. MBS has been honoring this commitment every day for each and every client since 1988. A proudly veteran-owned business, we have offices located throughout the U.S. to meet your needs. Our customers...


  • Fort Lauderdale, United States Multi-Bank Securities, Inc. Full time

    Company DescriptionMulti-Bank Securities, Inc. (MBS) is a fixed-income securities broker-dealer dedicated to making each client’s financial goal our priority. MBS has been honoring this commitment every day for each and every client since 1988. A proudly veteran-owned business, we have offices located throughout the U.S. to meet your needs. Our customers...


  • Fort Lauderdale, United States Vista Global Full time

    XO is revolutionizing the private aviation industry by combining data intelligence with distinct, elevated service to allow you to reach anywhere in the world, anytime, just by reaching for a mobile device. Built on 20 years of innovation and skill, XO is the world’s premier aviation network.​ Our Client Services team is the first point of contact...


  • Fort Lauderdale, United States Brown & Brown Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is looking for a Senior Account Executive (Large Group) - Hybrid Work Schedule to join our Employee Benefits team in Fort Lauderdale, Florida. The Senior Account Executive maintains and strengthen business...

  • Client Partner

    7 days ago


    Fort Lauderdale, United States Randstad Full time

    Randstad, the worlds leading partner for talent, is investing in a Client Partner for our Randstad Digital specialty. The Randstad Digital (RD) Client Partner will be responsible for structuring, developing, and leading a high-performing sales operation to secure new business, maintain and expand current customer expenditure, and drive superior customer...


  • Fort Lauderdale, United States The Watches of Switzerland Group Full time

    Client Service Supervisor The Client Service Supervisor is responsible for the handling of client inquiries and matters from various digital channels. Each day, the Client Service Supervisor monitors client engagements, and the relevant systems to ensure client matters are being addressed aligned with company guidelines - understanding the needs of the...


  • Fort Lauderdale, United States All Star Recruiting Full time

    Orthopedic group in Boca Raton in need of a Pediatric Orthopod JOB ID# 63244Job details:BE/BC Pediatric Orthopedic SurgeonPrivate multi-specialty orthopedic groupInterest in Pediatric SpineProcedures include scoliosis, fractures, and congenital issuesStrong referrals as you will be the only Pediatric Orthopedic Surgeon in the groupPediatric call 1:3Hospital...


  • Fort Lauderdale, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy,welcoming,...

  • Plant Manager

    2 weeks ago


    Fort Lauderdale, United States The Ekeo Group Full time

    Essential Functions: Manage planning and execution to meet customer commitments and requirements. Drive continuous improvement efforts throughout the operations by the application of lean principles to improve safety, people, quality, delivery, and cost. Develop, align, and maintain communications throughout the organization to achieve the business...

  • Plant Manager

    6 days ago


    Fort Lauderdale, United States The Ekeo Group Full time

    Essential Functions: Manage planning and execution to meet customer commitments and requirements. Drive continuous improvement efforts throughout the operations by the application of lean principles to improve safety, people, quality, delivery, and cost. Develop, align, and maintain communications throughout the organization to achieve the business...


  • Fort Lauderdale, United States National NNL Group Inc Full time

    Job DescriptionJob DescriptionNational Group is seeking a motivated individual with a strong work ethic as a full-time AP Specialist /Receptionist/Administrative Assistant to perform daily general office tasks and filing with strong organizational skills to support our office.Duties:Answering phones, greeting clients and general front desk duties.Maintaining...

  • Plant Manager

    1 week ago


    Fort Lauderdale, United States The Ekeo Group Full time

    Essential Functions:Manage planning and execution to meet customer commitments and requirements.Drive continuous improvement efforts throughout the operations by the application of lean principles to improve safety, people, quality, delivery, and cost.Develop, align, and maintain communications throughout the organization to achieve the business...


  • Fort Lauderdale, Florida, United States Interactive Brokers Full time

    As a member of the Client Technical Support L1, you will assist clients with inquiries pertaining to our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues.The ideal candidate will be analytical with an affinity to problem solving, troubleshooting technical, and...

  • Tax Senior Associate

    5 hours ago


    Fort Lauderdale, United States EisnerAmper Full time

    Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you are starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you will love from top to bottom - we give you the tools...


  • Fort Lauderdale, United States The Curare Group Full time

    Apply for an exciting opportunity to work in a very successful and growing multi-specialty practice in southeast Florida. Three new clinics within easy driving distance of Miami. All outpatient, Monday through Friday schedules. Managed Care/Geriatric experience and Spanish language skills are preferred. Practice details include: Multi Specialty Group...