Data Entry Clerk

2 weeks ago


Canton, United States CYNET SYSTEMS Full time
Job Description:

Pay Range $20hr - $21hr

Responsibilities:
  • Support the processing and fulfillment of key orders by cutting keys, packaging and shipping.
  • Transfer data from paper formats into computer files or database systems using a standard keyboard.
  • Type in data provided directly from customers.
  • Verify data by comparing it to source documents.
  • Update existing data.
  • Retrieve data from the database or electronic files as requested.
  • Sort and organize paperwork after entering data to ensure it is not lost/
  • Communicate with consumers via phone regarding product inquiries and technical questions with a daily phone shift.
  • Resolve Zen tickets generated from customer support needs.
Qualifications:
  • Proven experience as data entry clerk.
  • 2-3 years of experience.
  • Fast typing skills; Knowledge of touch typing system is strongly preferred.
  • Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.).
  • Working knowledge of office equipment and computer hardware and peripheral devices.
  • Basic understanding of customer relationship management software.
  • Great attention to detail.
  • High school degree or equivalent.
  • Ability to work and produce required results without close supervision.
  • Excellent oral, written and interpersonal communications skills.
  • Strong work ethic and self-starting attitude, ability to work well with a team of professionals.
  • Ability to work capably under stress and to juggle multiple tasks within tight deadlines.
  • Strong problem-solving skills, interpersonal and teamwork skills.
Must Have:
  • 1-3 years of experience as a Data Entry Clerk.
  • Candidate must have attention to detail as well as accuracy.
  • They will be inputting contact information for customers, as well as working on the warranty side.
  • If a customer receives a broken part that is under warranty, this individual will notate what is wrong with the product.
#monsterit
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