Dental Call Center Representative

1 month ago

Lexington, United States PepperPointe Partnerships Full time

 

PepperPointe is looking for individuals who are excited by, and thrive in, an environment of impactful change. Our team spirit is evident every day, and we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other.

 

If you are determined, solutions-oriented, collaborative, and committed to excellence, then we would love to have you join our organization as we work to make a positive impact in the communities we serve.

 

The Concierge Call Center is seeking a Full-Time agent to join our staff of professionals Come join us in our new location in Beaumont Centre Circle and be a part of our growing team


  • Receive inbound calls from orthodontic patients- in a high call volume setting.
  • Professionally communicate with patients and orthodontic teams, in various office locations
  • Schedule appointments for new and existing patients
  • Collect new patient information and track in office management system, with accuracy.
  • Resolve patient inquiries/concerns regarding orthodontic treatment.

  • Alignment with PepperPointe’s core values:
    • Fearlessly chasing the challenge
    • Relentlessly pursuing results
    • Humbly serving with tenacity
    • Working with an uncompromising commitment to honesty
  • Advanced communication skills
  • Possesses a professional phone voice that is upbeat and conveys a service-oriented attitude.
  • Concierge/customer service experience
  • Strong ability to listen carefully to patients while finding solutions to meet their needs.
  • Must be detail oriented with excellent organizational skills
  • Ability to remain focused and self-motivated in a fast-paced environment
  • Conflict resolution skills with a solution focused mindset
  • Energetic, ambitious and dependable

What We’ll Offer: 

  • Full-time, hourly position
  • Hourly pay, starting at $16.00 (based on experience)
  • Medical, dental, and vision benefits
  • 401K with company match
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development

  • On-site Parking

  • 1 hour lunch

  • Conveniently located adjacent to a childcare center

  • Near plenty of restaurants for lunch options

  • 7:30am- 5:30pm work schedule, 4 days a week (with rotating days off)

  • Fun environment focused on customer service and patients' needs for an Orthodontic Practice

  • Tenured staff with years of experience (to support on the job training)

  • Competitive pay and benefits (direct deposit and no delay in getting the first paycheck)

 

About PepperPointe Partnerships

 

PepperPointe Partnerships is a dental service organization (DSO) with an innovative approach to pro-actively address the challenges and industry changes practitioners face, create efficiencies at the practice level and provide support with non-clinical tasks, allowing practitioners to focus on providing excellent patient care. PepperPointe seeks to redefine what it means to be a DSO by fully leveraging the strengths and culture of doctor-owned dental practices, and a growth strategy for greater synergy and protection among all dental practitioners. Through the PepperPointe platform, we offer maintained doctor ownership, a collaborative network of doctors and help clinical teams achieve the greatest success in providing excellent patient care. PepperPointe offers doctors an optimal exit and entry strategy, with partnership opportunities for every career stage, to help preserve and extend the practice legacy, and do so on their terms. 

 

Our professionally managed services include comprehensive training, ongoing growth opportunities, recruiting, marketing and business development, information technology, accounting and finance, procurement, billing and collections, and compliance support.

 

PepperPointe is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

 

  • Call Center Representative

    2 weeks ago

    Lexington, United States Randstad North America, Inc. Full time

    We are currently hiring for entry level Customer Service Call Center Representatives to join our client's growing team onsite in Lexington! These positions are temporary/contract roles with the opportunity for extension and/or permanent placement. Mu Call Center, Representative, Retail, Staffing

  • Call center representative

    2 weeks ago

    Lexington, United States Randstad Full time

    We are currently hiring for entry level Customer Service Call Center Representatives to join our client's growing team onsite in Lexington! These positions are temporary/contract roles with the opportunity for extension and/or permanent placement. Must be available for a set schedule Monday-Sunday, anywhere from 6:00am-10:30pm. (will be rotational schedule)...

  • Call Center Representative

    1 week ago

    Lexington, United States Randstad USA Full time

    We are currently hiring for entry level Customer Service Call Center Representatives to join our client's growing team onsite in Lexington!  These positions are temporary/contract roles with the opportunity for extension and/or permanent placement.  Must be available for a set schedule Monday-Sunday, anywhere from 6:00am-10:30pm. (will be rotational...

  • Call Center Representative

    2 days ago

    Lexington, United States Randstad USA Full time

    We are currently hiring for entry level Customer Service Call Center Representatives to join our client's growing team onsite in Lexington!  These positions are temporary/contract roles with the opportunity for extension and/or permanent placement.  Must be available for a set schedule Monday-Sunday, anywhere from 6:00am-10:30pm. (will be rotational...

  • Dental Patient Access Representative

    1 month ago

    Lexington, United States Rockbridge Area Health Center Full time

    The Rockbridge Area Health Center is currently recruiting a full-time Dental Patient Access Representative to join our team. As a Dental Patient Access Representative, you will be an active participant in the mobile dental program and assist in the administration and maintenance of an efficiently operated clinic. Your day will consist of supporting the...

  • Call Center Specialist

    2 weeks ago

    Lexington, United States Fleetcor Full time

    What We Need Corpay is currently looking to hire a Call Center Specialist within our Lodging division. This position falls under our Operations line of business and is located in Lexington, KY. In this role, the Call Center Specialist will be a liaison between our company and our clients. He or She will manage a large number of inbound and outbound calls....

  • Call Center Specialist

    1 day ago

    Lexington, United States Fleetcor Full time

    What We Need Corpay is currently looking to hire a Call Center Specialist within our Lodging division. This position falls under our Operations line of business and is located in Lexington, KY. In this role, the Call Center Specialist will be a liaison between our company and our clients. He or She will manage a large number of inbound and outbound calls....

  • Call Center Specialist

    3 weeks ago

    Lexington, United States The LaSalle Group Full time

    Are you interested in working with a company that is fun, cares about professional growth and has great benefits and incentives? Look no further! LaSalle Network is currently working with a leading global corporate payments company. They are looking for Call Center Specialists for their Lexington, KY office. The ideal candidate will have 1-2 years or more...

  • Call Center Weekend Team Lead

    3 weeks ago

    Lexington, United States LaSalle Network Full time

    Our client is looking to hire a Call Center Weekend Team Lead within their Lodging division. This position is in Lexington, KY. In this role, you will lead and manage the daily activities of the Managed Call center Team. The Call Center Weekend Team Lead will assist in managing employee productivity, call volume, trends and conducting adherence and...

  • Information Technology

    4 weeks ago

    Lexington, United States Rockbridge Area Health Center Full time

    Rockbridge Area Health Center (RAHC) is seeking a full-time Information Technology (IT) Representative. The IT Representative will be responsible for all troubleshooting, installation, and maintenance of all computer systems, networks, and associated peripheral hardware and software across all RAHC sites. Additionally, the IT Representative will manage all...

  • Information Technology

    1 day ago

    Lexington, United States Rockbridge Area Health Center Full time

    Rockbridge Area Health Center (RAHC) is seeking a full-time Information Technology (IT) Representative. The IT Representative will be responsible for all troubleshooting, installation, and maintenance of all computer systems, networks, and associated peripheral hardware and software across all RAHC sites. Additionally, the IT Representative will manage all...

  • Medical Call Center Rep

    2 weeks ago

    Lexington, United States Baptist Healthcare System, Inc. Full time

    Job Description: Job Description Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2525 Harrodsburg Rd, Lexington, KY 40504. Position Responsibilities * Works in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and...

  • Medical Call Center Rep

    1 day ago

    Lexington, United States Baptist Healthcare System, Inc. Full time

    Job Description: Job Description Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2525 Harrodsburg Rd, Lexington, KY 40504. Position Responsibilities * Works in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and...

  • Medical Call Center Rep

    2 weeks ago

    Lexington, United States Baptist Health Full time

    Job Description:Job DescriptionBaptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2525 Harrodsburg Rd, Lexington, KY 40504.Position ResponsibilitiesWorks in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous...

  • Medical Call Center Rep

    2 days ago

    Lexington, United States Baptist Health Full time

    Job Description:Job DescriptionBaptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2525 Harrodsburg Rd, Lexington, KY 40504.Position ResponsibilitiesWorks in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous...

  • Student Philanthropy Officer

    2 weeks ago

    Lexington, United States The University of Kentucky Full time

    Student Philanthropy Officers contact Alumni/ Friends/ Donors of the University requesting donations to support student scholarships, programs, and campus improvements. Students can expect flexible scheduling options with shifts lasting from 6:00-9:3 Officer, Call Center, Student, Education, Business Services

  • Student Philanthropy Officer

    1 day ago

    Lexington, United States The University of Kentucky Full time

    Student Philanthropy Officers contact Alumni/ Friends/ Donors of the University requesting donations to support student scholarships, programs, and campus improvements. Students can expect flexible scheduling options with shifts lasting from 6:00-9:3 Officer, Call Center, Student, Education, Business Services

  • Virtual Call Center Agent

    2 weeks ago

    Lexington, United States Dynata Full time

    *ALL APPLICANTS MUST RESIDE AND PERFORM THIS JOB IN KENTUCKY* Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics...

  • Registered Dental Hygienist

    2 weeks ago

    Lexington, United States Dental Dynamic Staffing Full time

    Hiring Immediately!Are you a Dental Hygienist who currently is looking for:Full time or part time permanent opportunities Amazing benefitsGrowth OpportunitiesDental Dynamic Staffing is looking for a Registered Dental Hygienist to join our growingThe practice is looking for a highly motivated and dynamic hygienist interested in working in a fast-paced and...

  • Contact Center Supervisor

    1 week ago

    Lexington, United States Xometry Full time

    Job DescriptionJob DescriptionXometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies...