Front Desk Associate

3 weeks ago

Woodinville, United States Gold's Gym International, Inc. Full time

Front Desk Associate

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.

Responsibilities

* Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
* Provides security and control to the front door and retail area of the facility.
* Personally checks each member into the gym using the proper check-in procedures.
* Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.
* Register all guests into the gym using proper registration procedures.
* Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.
* Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
* Addresses caller's requests and/or takes appropriate messages noting caller's name.
* Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
* Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
* Responds immediately to member requests, inquiries and concerns.
* Maintain neat appearance and wear proper uniform attire with nametag while on duty.
* Distributes keys, towels and other materials as needed.
* Reserves time/makes appointments for special classes or other activities sponsored by the gym.
* Processes retail and concession sales.
* Attends all staff meetings as directed.
* Cleans and maintains the front desk area according to Company standards.
* Responsible for gym walk-thru as designated in walk-thru log.
* Follow proper opening and closing procedures as instructed in the FDA training manual.
* Logs all maintenance concerns that are reported.
* Follows and reports any safety concerns.
* Notifies management of gym incidents that requires incident reports.
* Works when scheduled and adheres to company attendance policies.
* Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.

Qualifications

* High school diploma or equivalent required.
* Excellent customer service skills are required.
* Ability to communicate effectively with both staff and members.
* Ability to communicate effectively verbally, non-verbally and in writing is required
* Understanding of basic accounting principles is required.
* Understanding of basic cash processing procedures is required.
* Functional computer skills are required.
* Ability to multi-task.
* Must be able to work a flexible work schedule to include holidays and weekends.
* Must be able to lift 25lbs repeatedly and stand for extended periods of time
* Uphold Gold's Gym Vision, Mission, Values and code of conduct.
* Comply with all Gold's Gym policies and procedures

Compensation: $16.28 per hour

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application

  • Future Opening: Front Desk Associate

    3 weeks ago

    Woodinville, United States Gold's Gym International, Inc. Full time

    Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various a Front Desk Associate, Associate, Front Desk, Restaurant, Hotel

  • Front Desk Associate Liaison

    2 weeks ago

    Woodinville, Washington, United States Gold's Gym Washington Full time

    Job Summary">Front Desk Associate Liaison at Gold's Gym Washington is an exciting opportunity for a motivated and customer-focused individual to join our team. As a Front Desk Associate Liaison, you will be responsible for providing exceptional customer service, ensuring seamless member experiences, and promoting a positive gym environment.About the Role">As...

  • Front Desk Associate

    1 week ago

    Woodinville, Washington, United States Planet Fitness - The Core Group Full time

    About the RoleWe are seeking a Front Desk Associate to join our team at Planet Fitness. The successful candidate will be responsible for providing exceptional customer service to our members and prospective members.Duties and ResponsibilitiesAnswer phone calls and respond to member inquiries in a friendly and professional manner.Check members into the system...

  • Front Desk Associate

    4 weeks ago

    Woodinville, United States Gold's Gym Washington Full time

    Front Desk AssociateThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General...

  • Front Desk Associate

    3 weeks ago

    Woodinville, United States Gold's Gym Washington Full time

    Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General...

  • Front Desk Associate and Membership Advisor

    3 weeks ago

    Woodinville, Washington, United States Massage Envy Full time

    About the RoleWe are seeking a Front Desk Associate and Membership Advisor to join our team at Massage Envy Woodinville. As a key member of our front desk team, you will be responsible for providing exceptional customer service, selling membership packages, and promoting our services to clients.Your day-to-day tasks will include greeting clients by name,...

  • Front Desk Receptionist

    4 months ago

    Woodinville, United States ResourceMFG Full time

    summary Seeking a full-time Front Desk Receptionist! 1st Shift Mon-Fri 8:30am-5:30pm $14.00 - $15.00 Room for growth and advancement We are looking for a Front Desk Receptionist to be the face of the company at a local title company. The ideal candidate should have excellent people skills and the ability to thrive in a fast-paced environment. If you are...

  • Front Desk Representative

    1 week ago

    Woodinville, Washington, United States Gold's Gym Washington Full time

    We are seeking a highly motivated and detail-oriented Front Desk Representative to join our team at Gold's Gym Washington. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Greet and direct members, guests, and staff with enthusiasm, creating a friendly and...

  • Front Desk Team Member

    1 week ago

    Woodinville, Washington, United States The Joint Chiropractic Full time

    Unlock Your Potential as a Front Desk Team Member at The Joint ChiropracticWe are seeking a motivated and detail-oriented Front Desk Team Member to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to patients and members, ensuring seamless clinic operations, and contributing to the...

  • Front Desk Coordinator

    1 month ago

    Woodinville, Washington, United States Restaurant Depot Full time

    Job OverviewRestaurant Depot, a national wholesale restaurant supplier, has an immediate opening for a front desk position in our Woodinville location. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless interactions with customers, returns, and telephone calls.

  • Customer Service Liaison

    3 weeks ago

    Woodinville, Washington, United States Gold's Gym International, Inc. Full time

    At Gold's Gym International, Inc., we are seeking a highly skilled and enthusiastic Front Desk Associate to join our team. This is a fantastic opportunity for individuals who enjoy interacting with people and want to make a positive impact in the fitness industry.About UsGolds' Gym International, Inc. is a world-renowned fitness brand with a long history of...

  • Full time Front Desk Agent

    7 months ago

    Woodinville, United States Willows Lodge Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Planet Fitness Club Associate

    1 week ago

    Woodinville, Washington, United States Planet Fitness - The Core Group Full time

    About the RoleWe are looking for a talented and motivated individual to fill the position of Member Services Representative. As a key member of our team, you will be responsible for creating a positive member experience by providing outstanding customer service and support.Key ResponsibilitiesDeliver exceptional customer service to members, prospective...

  • Retail Front Desk Associate

    1 week ago

    Woodinville, Washington, United States Restaurant Depot Full time

    Job DescriptionThe candidate must be an outgoing person with the ability to multitask at the counter area. Responsibilities include dealing with new customers, returns, telephone calls, customer requests/inquiries/questions.Required Skills and QualificationsPreferred candidate should have basic PC knowledge including MS Office, along with excellent...

  • Front Desk Coordinator

    3 weeks ago

    Woodinville, Washington, United States RET Physical Therapy & Healthcare Specialists Full time

    Job Summary:We are looking for a highly skilled Medical Receptionist to join our team at RET Physical Therapy & Healthcare Specialists in Woodinville, Washington. The ideal candidate will have excellent organizational skills, strong attention to detail, and a passion for delivering exceptional customer service.Key Responsibilities:Create positive first...

  • Fitness Club Ambassador

    3 weeks ago

    Woodinville, Washington, United States Planet Fitness Full time

    About Us: At Planet Fitness, we strive to provide a welcoming environment for our members to achieve their fitness goals. Our team of professionals is dedicated to delivering exceptional customer service, ensuring every interaction is positive and memorable.Job Summary: We are seeking a highly motivated and enthusiastic Member Services Representative to join...

  • Pet Care Operations Associate

    1 week ago

    Woodinville, Washington, United States Paradise Pet Lodge Full time

    Why Work With Us?At Paradise Pet Lodge, we offer a dynamic work environment, competitive salary, and excellent benefits package.Salary and BenefitsThe estimated annual salary for this position is $39,200 - $41,600, based on a 40-hour workweek at $19-$20 per hour.Our benefits package includes medical, dental, 401k, and paid time off.Job ResponsibilitiesAs a...

  • Member Support Team Representative

    3 weeks ago

    Woodinville, Washington, United States Planet Fitness Full time

    Planet Fitness seeks talented individuals who share our passion for delivering exceptional customer experiences. As a Member Services Representative, you'll be part of a dynamic team that fosters a judgement-free zone where everyone feels welcome and supported.Key ResponsibilitiesGreet and Assist Members: Provide personalized attention to our members,...

  • Gym Reception Team Member

    7 days ago

    Woodinville, Washington, United States Gold's Gym Washington Full time

    Job DetailsWe are seeking a reliable and customer-focused individual to join our team as a Front Desk Associate at Gold's Gym PNW. This part-time position offers competitive pay and a supportive work environment.Duties and ResponsibilitiesGreeting and Directing Members: Provide a warm welcome to our members, guests, and staff during night and weekend...

  • Customer Service Ambassador

    3 weeks ago

    Woodinville, Washington, United States Planet Fitness Full time

    About the Company">Planet Fitness is a rapidly growing franchise of over 2,000 locations across the United States, Canada, Australia, and other countries. We offer an affordable, high-quality fitness experience to our members, with a focus on convenience, flexibility, and community.">The Role">We are seeking a highly skilled and customer-focused Member...