Professional Services Resident Engineer

3 weeks ago


Dallas, United States Allot Communications Ltd. Full time

Job Description :

Who we are

Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.

We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.

At Allot, you'll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.

What we are looking for

The Professional Services Resident Engineer has a crucial role to the success of the company. Reporting to the Regional Delivery Manager he will work closely with Allot's customers and internal organizations

What you will do

* Responsible for deploying Allot's products at our customers which may include testing and working with customer organizations to coordinate maintenance windows and support
* Responsible for execution of proof of concepts, trials, Interoperability Testing (IoT) and demos
* Deliver on-site technical training to partners and customers
* Create technical documents including ATP (Acceptance Test Plan) and MOPs (Method of Procedure)
* Stage Allot systems offered to customers in the lab to verify customer use cases and functionality.
* Represent Allot as technical expert in front of Allot's customers and partners.
* Participate in an on-call shift to support select customers.

Requirements :

What you should have

* 3+ years as a Professional Services Engineer in telecommunications or network security companies
* Expert in Linux administration with strong hands-on experience
* Expert in Networking with hands on experience in configuration and troubleshooting of Routers, Switches and Firewalls
* Strong troubleshooting abilities in LDAP, DNS
* Strong hands-on experience in Virtualization such as VMware - ESXi, vSphere and vCenter
* Proven experience with cloud native infrastructure: e.g. KDS, Kubernetes, TKG
* Strong technical troubleshooting capabilities
* Bachelor degree in computer science or equivalent area of engineering study
* Strong written and verbal communications skills
* Service oriented
* Willingness and ability to work irregular hours

Advantages:

* CCNA certified.
* VMware certified.
* 3GPP and 5G cellular networks knowledge
* Experience providing service to Tier1 CSPs (Communications Service Providers)
* Experience using Ansible, Python, Linux Bash and other scripting tools like AWK and Perl
* Familiarity with SQL in different DBs (Sybase, Oracle, MS SQL)
* Knowledge of Diameter, Radius and Tacacs authentication protocols
* Knowledge of VPNs, IPS/IDS, anti DDoS and other network security technologies.



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