Patient Services Representative
4 weeks ago
Full Time
MCK Internal Med
1301 S Cliff Ave Ste 400
Clerical/Administrative
Day Shift
Join the team at Avera
Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless.
Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
You Belong at Avera: Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.
Avera has an exciting opportunity to be the first impression of Avera as a Patient Services Representative for patient registration and scheduling.
Position Highlights:
* One week of PTO front-loaded and a generous ongoing paid-time off package.
* Options for Free Health Insurance
* Career Growth opportunities
* Be a part of a rewarding team while providing outstanding care to a variety of patients.
Job Summary
* The Patient Services Representative (PSR) is accountable for answering the telephone, greets patients, creating and updating patient and insurance information in the system.
* Verifies and analyzes health insurance benefits, accepts co-payment and explains payment policies and billing/collections processes.
* Refers messages to the appropriate person and schedules appointments using proper telephone/ customer service etiquette.
* Provides Avera Chart information to patients and assists as needed in signing up.
Education and/or Experience
* High school diploma or general education degree preferred.
* One to two years of experience preferred.
* Must be able to perform basic operations on a computer.
Work Schedule
* Monday-Friday; 80hrs/2wks
Pay
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
* $17.50 - $22.00 per hour
What Makes Avera Special?
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