Hotel Restaurant Server

2 weeks ago

Brandon, United States Fresh Market Cafe Full time
Hotel Restaurant Server

Jackies International is currently seeking friendly individuals with a desire to provide excellent customer service interested in working as a server.

General Responsibilities
  • The purpose of this position is to interact with our guests and ensure they have a great experience when dining
  • Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner
  • At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed

Specific Responsibilities:
  • Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks
  • Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
  • Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
  • Prepare mixed drinks for service to your customers table
  • Properly open and pour wine at the tableside
  • Obtaining revenues, issuing receipts, accepting payments, returning change
  • Performing basic cleaning tasks as needed or directed by supervisor
  • Assisting with special events as needed
  • Greet all guests warmly with an appropriate greeting
  • Adhere to grooming and appearance standards consistently
  • Understands and can communicate products and services available
  • Must have some familiarity with basic cooking skills

Optimum Attributes:
  • Effective Communication skills
  • Pleasing personality
  • Good team player
  • Good listener
  • Well groomed and professional appearance.
  • Open with praise, discrete with criticism.
  • Customer Service Champion

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