Night Auditor: $24

4 weeks ago

Breckenridge, United States Breckenridge Grand Vacations Full time

BGV participates in the annual Denver Post and USA Today Top Workplaces awards. Those awards are based on anonymous feedback from our employees and thousands more, working for hundreds of employers nationwide. We are consistently ranked in the Colorado top 10. In 2018 we were named the #1 large workplace in the state. In 2023 and 2024, BGV was honored by USA Today as a top national workplace. In 2024 that national recognition included cultural excellence awards in Purpose & Values, Compensation & Benefits, Leadership, and Innovation.

BGV is all about Sharing Smiles, including putting smiles on the faces of our employees Learn more about our four-decade history of success here breckenridgegrandvacations.com. Compensation for this full time position is $24-27.63/hr, DOE. The salary offer to the successful candidate will be based on job-related education, training, and experience. The salary offer will not be based on a candidate's salary history at other jobs, and by law, BGV will not seek information about salary history or applicant age. This position also includes BGV's Total Compensation package.

Paid time off including vacation, sick leave, parental leave and paid volunteer time off

Group life insurance

Health, vision and dental insurance plans

Retirement plan

Twice yearly bonus

Employee recruiting bonus

Tuition reimbursement program

Professional development

Employee Wellness programs to support physical and mental health

Sustainability programs to support the health of the planet

BGV's unique FUN benefits including programs for ski/rec center passes and ski medallions, lodging and purchase discounts, outdoor gear discounts, access to BGV's Ball Arena suite in Denver for concerts and events, Rockies, Avalanche, Nuggets and Rapids tickets, access to local events, employee outings, team sports, discounted vacations through Interval International, and the legendary BGV Holiday Party.

ESSENTIAL DUTIES AND RESPONSIBILITIES include without limitation:

Perform daily night auditor tasks:

* Verify accuracy of guest folios and audit rate builder calculations to ensure proper charges.
* Check entries for proper accounting codes and correct errors or list discrepancies for adjustment.
* Investigate accounts that have been overcharged or are out of balance at month end.
* Process credit card refunds for the Owner Relations and Guest Services staff.
* Process and apply rate builder financials to all reservations.
* Assist with all front desk procedures:
* Greet, register and assign rooms to guests and owners. Assist with all inquiries pertaining to resort services, registration, shopping, dining, entertainment and travel directions.
* Inform guests and owners of important information on the resort and ensure they visit the concierge desk.
* Act as resort telephone operator and answer the switchboard phone as needed.
* Respond to guest and owner questions, concerns and inquiries regarding reservations and use of ownership. Resolve problems as they arise.
* Assist guests and owners with making all types of reservations.
* Insert all tasks for Housekeeping and Maintenance into company software program and assist Housekeeping and Maintenance in understanding the notes regarding room moves, special cleans, maintenance issues and guest and owner requests.
* Assist with conducting monthly Market inventory and audits, while always supporting proper procedures, as requested by Management.
* Foster strong cross department communication and synergy.
* Enforce resort policies, as needed, following resort protocol.
* Periodically walk through the property for security purposes.
* Unlock necessary doors in the mornings to ensure property security and provide access for guests.
* Maintain cross-training with the Front Desk and Activities Desk to cover and assist as needed.
* Uphold Hospitality Standards, Company Culture and Department Core Standards and observe Company policies and procedures.
* Be the "End of the Line" and resolve every situation inherited, not passing it along, whenever possible.
* Follow up on any situation that is not fully resolved at the time of the initial request always giving consideration to what the guest or owner deems appropriate.
* Strive to close the loop (alleviate or eliminate issues) on any situations that cannot be fully resolved.
* Respond promptly to all email and voicemail correspondence.
* Maintain a positive working relationship with all contacts, always being helpful and courteous.
* Wear proper uniform and name badge and adhere to Company appearance standards at all times.
* Attend and participate in company-wide training sessions and department staff meetings.

EDUCATION/EXPERIENCE: Previous customer service experience preferred.

  • Night Auditor

    1 month ago

    Breckenridge, United States Beaver Run Resort & Conference Center Full time

    Who We Are: Beaver Run Resort and Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street, at Beaver Run you're just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of conference and meeting spaces, Beaver...

  • Night Auditor

    2 weeks ago

    Breckenridge, United States Beaver Run Resort & Conference Center Full time

    Who We Are: Beaver Run Resort and Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street, at Beaver Run you're just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of conference and meeting spaces, Beaver...

  • Night Auditor

    1 month ago

    Breckenridge, United States Beaver Run Resort Full time

    21.00 per hour + DOE | Closes 07-Jun-2024 (MST) | Breckenridge, CO, USA | Hourly | Front Office | Full Time Who We Are: Beaver Run Resort and Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street, at Beaver Run you're just a few steps away from the ski slopes in the...

  • Night Auditor

    2 weeks ago

    Breckenridge, United States Beaver Run Resort Full time

    21.00 per hour + DOE | Closes 07-Jun-2024 (MST) | Breckenridge, CO, USA | Hourly | Front Office | Full Time Who We Are: Beaver Run Resort and Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street, at Beaver Run you're just a few steps away from the ski slopes in the...

  • Night Auditor

    1 month ago

    Breckenridge, United States Beaver Run Resort Full time

    Job DescriptionJob DescriptionWho We Are:Beaver Run Resort and Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street, at Beaver Run you're just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of...

  • Night Auditor

    2 weeks ago

    Breckenridge, United States Beaver Run Resort Full time

    Job DescriptionJob DescriptionWho We Are:Beaver Run Resort and Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street, at Beaver Run you're just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of...

  • Night Auditor

    3 weeks ago

    Breckenridge, United States Vail Resorts Full time

    Create Your Experience of a LifetimeCome work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can...

  • Night Auditor

    2 weeks ago

    Breckenridge, United States Vail Resorts Full time

    Create Your Experience of a LifetimeCome work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can...

  • Night Auditor

    3 weeks ago

    Breckenridge, United States Guest Services Full time

    GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! Night Auditor - $22.00/hour Guest Services, Inc. is now hiring Full-Time Night Auditor at the Lodge at Breckenridge! The ideal candidate will have customer service experience as well as be friendly, motivated, reliable, and a team player! The night auditor has two main responsibilities: provide a...

  • Night Auditor

    3 weeks ago

    Breckenridge, United States Guest Services Full time

    GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! Night Auditor - $22.00/hour Guest Services, Inc. is now hiring Full-Time Night Auditor at the Lodge at Breckenridge! The ideal candidate will have customer service experience as well as be friendly, motivated, reliable, and a team player! The night auditor has two main responsibilities: provide a great...

  • Night Auditor

    2 weeks ago

    Breckenridge, United States Guest Services Full time

    GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! Night Auditor - $22.00/hour Guest Services, Inc. is now hiring Full-Time Night Auditor at the Lodge at Breckenridge! The ideal candidate will have customer service experience as well as be friendly, motivated, reliable, and a team player! The night auditor has two main responsibilities: provide a great...

  • Night Auditor: $24

    4 weeks ago

    Breckenridge, United States Breckenridge Grand Vacations Full time

    BGV participates in the annual Denver Post and USA Today Top Workplaces awards. Those awards are based on anonymous feedback from our employees and thousands more, working for hundreds of employers nationwide. We are consistently ranked in the Colora Night Auditor, Auditor, Audit, Reservations, Accounting, Hotel

  • Night Auditor

    7 days ago

    Breckenridge, United States Sage Hospitality Full time

    Why us?: Sage Hospitality Group is set to hire a Night Auditor to join us at the Alpenrock, a Curio Collection Hotel opening Winter 2024! We are currently renovating the Doubletree by Hilton Breckenridge and will rebrand to a Curio Collection later this year. This is in a superior location, modern lifestyle hotel with mountain personality that sits...

  • Night Auditor

    3 weeks ago

    Breckenridge, United States Vail Resorts Full time

    Create Your Experience of a LifetimeCome work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can...

  • Night Auditor at BlueSky

    3 weeks ago

    Breckenridge, United States Vacasa Full time

    Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals-so much so that local...

  • Night Auditor at BlueSky

    2 weeks ago

    Breckenridge, United States Vacasa Full time

    Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals-so much so that local...

  • Night Auditor at BlueSky

    3 weeks ago

    Breckenridge, United States Vacasa Full time

    Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals-so much so that local...

  • Night Auditor at BlueSky

    2 weeks ago

    Breckenridge, United States Vacasa Full time

    Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals-so much so that local...

  • Night Auditor

    3 weeks ago

    Breckenridge, United States Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...

  • Night Auditor

    2 weeks ago

    Breckenridge, United States Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...