#46687 - Switchboard Operator
3 weeks ago
Northern Light Blue Hill Hospital
Department: Emergency Preparedness
Position is located: Northern Light Blue Hill Hospital
Work Type: PRN
FTE: No Hours Assigned
Work Schedule: 8:00 AM to 4:30 PM
Summary:
Under the direction of the Manager, performs routine duties involving the operation of the telephone console, hospital public address system and clerical details for both outpatient and admissions staff.
Responsibilities:
* Operates telephone console in a courteous manner. • Promptly and accurately connects calls to departments or staff. • Operates paging system in a clear and presentable manner. • Demonstrates expert knowledge of Code procedures. • Is readily available and greets the public in a courteous and friendly manner. • Assists Volunteers and Registration with patients waiting for registration. • Acts as the Information Center for the public and staff. • Applies, collects and documents all payments for patients, goods and services. • Accurately cashes up and balances drawer at the end of each day. • Closes the BAR module nightly for the batches to cross over. • Ensures the census is updated and shared with Volunteer Services. • Operates and controls access to the safe with proper documentation. • Receives, distributes, and documents items properly (prescriptions, patient belongings, physician orders, etc.) • Prepares, sorts, distributes and picks up mail. • Assists other department with projects (stuffing envelopes, creating folders, etc.)
Education
* Required High School Diploma/General Educational Development (GED)
Working Conditions
* Potential exposure to abusive and/or aggressive people.
* Potential exposure to noise levels being uncomfortable.
* Potential exposure to noxious odors.
* Potential exposure to very hot or cold temperatures.
* Work with computers, typing, reading or writing.
* Lifting, moving and loading 20 to 30 pounds.
* Prolonged periods of sitting.
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