Client Service Associate

4 weeks ago

Portland, United States Stifel Full time

Summary

Under immediate supervision, Client Services Associate, Registered, assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s).

Essential Duties & Responsibilities

* Perform clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client.
* Work with the FA(s) and the client in obtaining the required documents based upon the type of account(s) established.
* Provide quotes and other account-related information to assist clients.
* Organize and assist in the maintenance of complete client account and trade- related records for the FA(s) and certain required files for the branch office.
* Perform operational or administrative functions for client related requests (i.e., check requests, wiring funds, address change, dividend information, etc.).
* Provide reports and other information to FA(s), as requested.
* Perform calling activities, not limited to existing clients, using scripts approved by a principal of Advertising and Graphics.
* Registered Client Service Associates may highlight a service or product but may not discuss products or investments beyond a point that the discussion becomes a solicitation where the specific appropriateness of the investment or the suitability of the client becomes a factor.
* Accept and enter unsolicited orders from clients in states in which they are registered and may enter orders received directly from a FA who is registered in the client's state of residence.
* Identify situations that need to be brought to the attention of the FA(s) or escalated to the Branch Manager; including suspicious client and/or employee activity or behavior.
* Perform various administrative duties (i.e., typing, filing, answer phones, mailing documents/letters, etc.) and other duties and projects as assigned by the FA and/or Branch Manager.

Qualifications

* Knowledge of administrative and clerical procedures and systems such as word processing, spread-sheet applications, managing files and records, and other office procedures and terminology.
* General understanding of the investment brokerage industry and securities regulations with basic knowledge of investment products.
* Able to organize, prioritize and manage multiple tasks, responsibilities and deadlines; is able to follow through and accomplish goals, manage expectations appropriately and use firm's resources efficiently.
* Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to practical problem solving.
* Knowledge of principles and processes for providing exemplary customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* The ability to communicate information and ideas in spoken or written form so that others will understand with excellent grammar and phone/office etiquette.

Education & Experience

* Minimum Required: High School Diploma or equivalent.
* Minimum Required: 2+ years investment industry experience.

Licenses & Credentials

* SIE, Series 7 and 63 or 66 required.
* Series 9 and 10 preferred.

About Stifel

Stifel is a more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.

#LI-CC1

  • Client Services Associate

    3 weeks ago

    Portland, United States Globe Life American Income Division: AO Full time

    Job DescriptionJob DescriptionStep into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they...

  • Client Service Associate

    2 weeks ago

    Portland, Oregon, United States Brighton Jones Full time

    Are you ready to make a positive impact on clients, colleagues, and the global community? Do you value commitment, curiosity, continuous growth, compassion, community, and collaboration?Join us at Brighton Jones; our purpose is to make the world a better place through our clients living richer lives. We are the largest RIA in the Pacific Northwest,...

  • Client Service Associate

    3 weeks ago

    Portland, Oregon, United States Brighton Jones Full time

    Are you ready to make a positive impact on clients, colleagues, and the global community? Do you value commitment, curiosity, continuous growth, compassion, community, and collaboration?Join us at Brighton Jones; our purpose is to make the world a better place through our clients living richer lives. We are the largest RIA in the Pacific Northwest,...

  • Client Service Associate

    2 weeks ago

    Portland, United States Raymond James Financial Services Full time

    Description Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch...

  • Client Service Coordinator

    3 weeks ago

    Portland, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    3 weeks ago

    Portland, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    2 weeks ago

    Portland, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    3 weeks ago

    Portland, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Service Coordinator

    2 weeks ago

    Portland, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Records Associate

    5 days ago

    Portland, United States SPS North America, Inc Full time

    **Come explore the Power of Possibility with a career at SPS!** We have an excellent opportunity for an experienced **Client Records Associate **to come grow with our team in **Portland, ME!** This full-time position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross functional...

  • Associate Customer Service Representative

    2 weeks ago

    Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative Access at Providence Home Services Oregon Schedule: M-F, 8:30 am 5:00 pm Job description: The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referr Customer Service Representative, Customer Service, Associate, Medical Equipment, Representative, Retail,...

  • Portfolio Administrator/Client Service Associate

    3 weeks ago

    Portland, United States Robert Half Full time

    Our client is a boutique Wealth Management firm, located in Portland, ME and they are looking to add a Portfolio Administrator to their growing team. This is an in-office role.As a Portfolio Administrator, you will play a crucial role in supporting the management and work closely with the client services teams, maintaining client accounts (openings and...

  • Portfolio Administrator/Client Service Associate

    3 weeks ago

    Portland, United States Robert Half Full time

    Our client is a boutique Wealth Management firm, located in Portland, ME and they are looking to add a Portfolio Administrator to their growing team. This is an in-office role.As a Portfolio Administrator, you will play a crucial role in supporting the management and work closely with the client services teams, maintaining client accounts (openings and...

  • Portfolio Administrator/Client Service Associate

    2 weeks ago

    Portland, United States Robert Half Full time

    Our client is a boutique Wealth Management firm, located in Portland, ME and they are looking to add a Portfolio Administrator to their growing team. This is an in-office role.As a Portfolio Administrator, you will play a crucial role in supporting the management and work closely with the client services teams, maintaining client accounts (openings and...

  • Client Services Specialist

    1 week ago

    Portland, United States Ascensus Full time

    Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and...

  • Client Services Specialist

    3 weeks ago

    Portland, United States Ascensus Full time

    Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and...

  • Client Services Lead

    3 weeks ago

    Portland, United States Cetera Financial Group Full time

    Job Description This person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This role may cover up to 3 Financial Professionals. This person works directly with the Registered Representative(s) to prepare and process client paperwork,...

  • Client Services Lead

    2 weeks ago

    Portland, United States Cetera Financial Group Full time

    Job Description This person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This role may cover up to 3 Financial Professionals. This person works directly with the Registered Representative(s) to prepare and process client paperwork,...

  • Client Services Representative

    3 weeks ago

    Portland, United States DolFUN SWIM Academy Full time

    Benefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources Client Services RepresentativeAre you a PEOPLE PERSON looking for a great part time...

  • Client Services Representative

    2 weeks ago

    Portland, United States DolFUN SWIM Academy Full time

    Benefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources Client Services RepresentativeAre you a PEOPLE PERSON looking for a great part time...