Patient Safety Associate
4 weeks ago
**Location:** MetroHealth Behavioral Health Hospital- Cleveland Heights
**Bi-weekly Hours:** 16.00
**Shift:** 7a-7p/7p-7a Rotating D/N
For nearly two centuries, the MetroHealth System's mission has been focused on delivering high-quality patient-centered care to all communities in Northeast Ohio. Today, our Behavioral Health Center will change how mental health services are delivered in Cleveland. Our new facility is located in Cleveland Heights and is intentionally designed to meet the needs of patients.
**Join our Behavioral Health Psychiatric Emergency Department**
_Primary Patient Population:_
· 18+ years old
_Primary skills utilized/learned:_
+ Environmental scanning for safety issues
+ Weapons, unsecured spaces, damaged equipment/facilities issues etc
+ Scanning persons and belongings for contraband
+ Proactive engagement and de-escalation of patients in crisis
+ Strong customer service and relational skills
+ Communication skills
+ Professional communication is required with an interdisciplinary team of doctors, nurses, police etc
+ Ensuring proper escalation of concerns and strong documentation of least restrictive interventions applied
+ Must be able to demonstrate and maintain physical competency in this area
+ Strong understanding of emergency procedures utilized in the hospital
_Personnel PSA will work with_ _:_
· Police, Providers (MD & APRN), Nursing (RN & PCNA), Social Work, Psychology
_Number of beds on unit:_
· 10 beds
**MetroHealth offers industry-leading benefits, including tuition reimbursement, student loan repayment, professional certification incentives, and medical/dental insurance. As a public employer, employees participate in the Ohio Public Employee Retirement System (OPERS).**
**Required Qualifications:**
+ High School Diploma or passage of a high school equivalency exam.
+ 2 years of experience working in a Behavioral Health setting, corrections or healthcare facility, or other related experience.
+ Current AHA Basic Life Support for the healthcare provider certification or obtained within 90 days of hire.
+ Training in WELLE or obtained within 90 days of hire.
+ Excellent interpersonal and communication skills
+ Requires critical thinking skills, decisive judgment, and the ability to work independently with minimal supervision
+ Capacity to manage stressful situations, problem-solve quickly, and react appropriately during psychiatric emergencies. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
**Preferred Qualifications:**
+ Associate degree in Criminal Justice, Psychology, or another related field from an accredited institution.
+ Experience working as a security guard
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Cleveland Heights, United States Metro Health Full timeLocation: Cleveland Heights Health Center Biweekly Hours: 16.00 Shift: Varies based on hospital needs The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient...
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