Front Desk Receptionist
2 weeks ago
The Front Desk Receptionist plays a crucial role in creating a positive impression and delivering excellent customer service to our customers, visitors, and employees.
Job Responsibilities
- Welcome guests, clients, and employees as they arrive at the office, providing a warm and hospitable reception experience;
- Manage incoming calls, emails, and in-person inquiries promptly and professionally, providing accurate information or directing inquiries to the appropriate department or staff member;
- Coordinate appointments, meetings, and conference room bookings, ensuring schedules are organized and conflicts are resolved effectively;
- Assist with various administrative tasks, such as data entry, filing, photocopying, and handling correspondence to support the smooth operation of the office;
- Keep the reception area tidy and presentable, ensuring a clean and organized workspace for visitors and staff;
- Monitor and control access to the premises, issuing visitor badges as necessary and ensuring compliance with security protocols;
- Receive and sign for packages and deliveries, notifying recipients promptly of their arrival and ensuring proper distribution;
- Performs other required tasks as assigned.
Job Requirements
- High school diploma or equivalent;
- Proven experience as a receptionist, front office representative, or similar role;
- Excellent communication and interpersonal skills, with a friendly and professional demeanor;
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively;
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other office software;
- Ability to maintain confidentiality and handle sensitive information with discretion;
- Familiarity with office equipment, such as multi-line phone systems, printers, and fax machines;
- Punctuality and reliability are essential, with a flexible attitude towards working hours as needed.
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