Director of Acute Behavioral Health

3 weeks ago

Omaha, United States Children's Hospital & Medical Center Full time
Job Description

Are you a behavioral health professional passionate about leading teams to ensure the delivery of high-quality, safe, and timely mental health crisis services to pediatrics, adolescents, and families in need? Do you have experience with trauma informed therapeutic models, including working with acute mental health services?

Children's Nebraska is searching for a Director of Acute Behavioral Health to join the team.

As our Director of Acute Behavioral Health, you will work in partnership with senior leadership as we prepare for the grand opening of our Behavioral Health and Wellness Center in 2026. The facility will consist of a behavioral health emergency assessment center, inpatient mental health and partial hospitalization services, an eating disorders program, outpatient therapy, and a primary care clinic.

Learn more about this world class center by visiting our website: Health and Wellness Center

At Children's, the region's only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team-and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview
Directs and implements the planning and program development for acute behavioral health services. Provides clinical and operational leadership for acute behavioral health services to ensure high quality care coordination and operational systems, in collaboration with the medical director of the department(s). Standardizes and delivers high quality of clinical care and outcomes and supports the development of the strategic plan. Works collaboratively with other behavioral health leaders, hospital, physician and nursing leaders to create a cohesive, quality driven behavioral health service line.

Essential Functions
  • Directs and implements the behavioral health services strategic plan. • Works in partnership with physician leaders to promote cohesive, coordinated and innovative program development inclusive of developing, articulating, and implementing a shared vision as well as a comprehensive strategic and operational plan for the service line. • Responsible for strategic planning, operational planning, program growth and development, financial management, people and culture management. • Leads the development of the service line strategic plan. Facilitates annual updates, monitors and tracks progress on initiatives including outcome metrics. Facilitates plan communication. • Leads business plan development for new clinical programs or services. • Develops, directs, implements, and evaluates departmental operations consistent with the organization's commitment to continuous improvement in the quality of patient care and consistent with appropriate budgetary parameters • Develops and identifies areas of improvement of hospital, department, and service standards of care, policies and procedures • Provides leadership in program development for areas of responsibility as well as assigned projects. • Assures that all appropriate licensure and accreditation standards are met in areas of responsibility. • Develops implements, evaluates and/or revises programs/standards based on departmental and organizational philosophy and objectives. • Integrates Inpatient Services with other hospital departments in an effort to create an atmosphere of cooperation and coordination in the delivery of patient and family centered care. • Communicates and promotes a positive image of Children's Nebraska. • Establishes positive working relationships with key physicians, nurse leaders and other leaders across the organization. • Encourages Department Heads to initiate joint problems solving between departments. Models' collaborative behaviors. • Facilitates open and constructive communication (both formally and informally) among all Hospital departments.
  • Coordinates and collaborates with the Children's Behavioral Health & Nursing Leadership Team in the recruitment, selection, retention and development of staff within the department and other patient care services departments. • Evaluates overall effectiveness of the department staff job performance including skills in communication, team building, problem-solving and decision-making outcomes. • Serves as a role model to staff, managers and other hospital leaders. • Hires, develops, and terminates (as necessary) staff using techniques of coaching, counseling, positive reinforcement, and/or disciplinary action as required. • Develops orientation plans in collaboration with Nursing Education and department educators for new employees and monitors the effectiveness of orientation programs. • Approves staffing patterns and monitors departmental staffing to assure implementation of strategies consistent with policies that will meet quality of patient care and budgetary goals. • Monitors retention and turnover data to identify issues and problems that may affect recruitment and retention and initiates action for resolution with the appropriate groups. • Communicates and models the mission of Children's in the recruitment, development, evaluation and compensation of staff. • Facilitates staff/management development with focus on promoting staff engagement. • Identifies opportunities for coaching and career development with employees within area of responsibility. • Promotes and monitors participation of staff in in-service programs within the organization and at the departmental level. • Initiates and/or collaborates in the development of continuing education programs to advance the knowledge and expertise of the staff in the specific specialty areas. • Provides leadership by modeling I-Accountability principles and by setting expectations of staff. Personnel Management • Selects/hires employees and oversees training on job related tasks. • Conducts employee performance management duties including completion and delivery of performance evaluations, setting goals, dissemination of information, coaching, addressing performance issues/routine correction actions, and recommending termination of employment. • Makes salary recommendations. • Submits notifications for personnel actions (e.g., status changes, terminations). • Determines human resource needs.
  • Accepts accountability for personal and professional growth and contributes to the advancement of health care administration. • Participates in professional and continued learning activities and shares knowledge with colleagues. • Shows evidence of meeting annual professional goals which are established in collaboration with the SVP, Psychiatry, and the CNO. • Utilizes feedback from colleagues regarding interpersonal and administrative skills. • Actively supports colleagues in their efforts to improve interpersonal and administrative skills.
  • Creates service standards utilizing key service dimensions, knowledge of patient/customer expectations and best practice data. • Participates in establishing service standards for assigned departments. • Monitors performance against service standards. • Utilizes customer satisfaction, best practice data and market information to improve customer service and satisfaction. Utilizes all tools provided to enhance customer service. • Supports the provision of patient and family centered care.
  • Provide operational direction for the services in alignment with the strategic objectives for the division. • Develops goals and objectives for the departments in collaboration with the Medical Staff Leaders and the SVP Patient Care Services and CNO. • Leads the development of a strategic plan that is consistent with the hospital's strategic plan and the nursing strategic plan. • Communicates goals and objectives effectively to staff. • Provides ongoing measurement and documentation of goal achievement. • Monitors and analyzes assigned budgets and provides management intervention that ensures compliance to budgetary goals. • Develops annual budget for departments. Negotiates capital and operating budget resources to meet established service standards. • Reviews variance to budget and implements changes for improvement that assure financial performance, quality and customer satisfaction. • Assists staff in the identification of cost reduction strategies that lead to improved efficiency. • Monitors budgets and staffing models along with appropriate benchmarks and industry data to ensure appropriate resource allocation. Operational/Financial Management • Participates in the development and implementation of strategic objectives for the division. • Develops and implements business plans for the department(s) that support the goals and strategies of the organization. • Defines and approves processes and procedures within the department(s). • Develops and recommends policies related to the operational or functional area. • Develops the annual budget for the operational or functional area including human resource needs. Prepares budget variance reports and develops corrective strategies to meet the area's operational or financial plan.

Education Qualifications
  • Bachelor's Degree from an accredited College or University in Nursing Required and
  • Master's Degree from an accredited college or university in a related field, commits to working towards master's within 1 year of hire Required

Experience Qualifications
  • 7-9 years experience in nursing including 5 years in a leadership position Required

Skills and Abilities
  • Knowledge of systems theory and ability to apply it to operations.
  • Ability to communicate effectively with individuals and groups in a wide variety of settings.
  • Ability to utilize critical thinking skills, do strategic planning and project management.
  • Ability to analyze operational systems and fiscal reports.
  • Skills in negotiation and problem solving.

Licenses and Certifications
  • RN - Registered Nurse - State Licensure and/or Compact State Licensure in the state of Nebraska Upon Hire Required and
  • CNML - Certified Nurse Manager and Leader Preferred and
  • NE-BC - Nurse Executive Preferred and
  • NEA-BC - Nurse Executive, Advanced Preferred

Children's is the very best for kids and the very best for your career At Children's, we put YOU first so together, we can improve the life of every child

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