Aerospace Success Center Coordinator

3 weeks ago

Grand Forks, United States University of North Dakota Full time

Salary/Position Classification

* $57,000+ Annual, Exempt
* 40+ hours per week
* 100% Remote Work Availability: No
* Hybrid Work Availability: No

Purpose of Position

The Coordinator of the Aerospace Success Center (ASC) provides leadership and management in all aspects of ASC, including supervising the professional advisers in the college. Primary roles include the recruitment of new students, aiding in the retention and advising of current students and overseeing the audits of graduating students to ensure that each meets the requirements for graduation. This person will also serve as the primary liaison to related UND offices such as UND Admissions and UND Student Academic Services and Career Engagement.

Duties & Responsibilities

* Responsible for the day-to-day operations of the Aerospace Success Center:
* Responsible for the supervision and training of staff in the day-to-day operations of the Aerospace Success Center (ASC).
* Ensure ASC goals align with School and University strategic plans.
* Work with staff to develop and implement policies and guidelines to ensure that ASC is functioning as a student-centered office in compliance with University and School requirements.
* Assist with student petitions and appeals.
* Coordinate student advising and training for faculty and ASC staff training on advising policies and procedures.
* Prepare annual advising survey for the School and assist in the dissemination and analysis of the survey data.
* Coordinate new student transition for undergraduate students.
* Provides oversight for the promotion and visibility of ASC, including updates to the School website pages.


* Supports Student Retention and Graduation:
* Support Student Retention through Graduation o Ensure ASC staff are utilizing the University's retention tools (i.e. Starfish/Hawk Central, Campus Connection, and Degree Map) to their full capacity as appropriate.
* Serve as the School Starfish/Hawk Central liaison.
* Evaluate student advisement processes to ensure students are receiving proper support and assistance in order to be successful and graduate on time.
* Assist with analysis of PowerBI/Starfish/Hawk Central data as it relates to student retention o Work with faculty advisors to ensure that advising notes are maintained in student records and student retention and graduation initiatives are being followed.
* Responsible for the administration of the Aerospace Academic Intervention and Recovery (AIR) Plan process.
* Responsible for auditing graduation reports. o Coordinate and plan programs to aid in student persistence. o Assist with the development and delivery of college orientation courses for new students.


* Conduct academic advising, as needed.


* Admission and Program Recruitment:
* Work with each department to ensure the proper recruitment emails are being delivered to prospective students.
* Address prospective students' inquiries through email, phone, or in person.
* Provide advice and guidance to prospective and current students.
* Communicate with new students during the transition process.
* Lead recruitment events both on campus and off campus.
* Represent UND at various outreach events.
* Develop and implement an annual recruitment calendar and plan.


* Assist with Student Career Placement/Industry Outreach and Support:
* Serve as the primary point of contact to UND Student Academic Services and Career Engagement.
* Work with each department to assist in industry outreach and support campus visits of industry partners.
* Update students, faculty and advisers regarding Handshake
* Coordinate and promote career preparation presentations for the college.



Required Competencies

* Effective written and oral communication skills.
* Good customer service skills.
* Demonstrated leadership abilities.
* Demonstrated managerial skills to accomplish tasks with multiple stakeholders.

Minimum Requirements

* Bachelor's Degree.
* Five years of academic advising or related experience.
* Experience in a higher education environment.
* Experience with Microsoft Office including: Word, Excel, Outlook, & PowerPoint.
* Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.

Preferred Qualifications

* Master's degree
* Five years or more related work experience supervisory and managing professional staff in student services, human services, or related field.
* Experience with database software.
* Experience using PeopleSoft System.

To Apply

PLEASE NOTE: For a successful screening, be sure to review all of the position minimum requirements above, and outline how you meet those requirements in your application packet. Additional information may be attached if needed.

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