Host / Hostess

4 weeks ago

Des Moines, United States Hemisphere Restaurants Full time
About Us

The Tavern Grill Restaurant + Bar is a rapidly expanding, upscale casual, full-service bar and restaurant that is focused on providing the best guest experience by adhering to the highest standards of service in the industry. If you are seeking a collaborative culture, a dynamic environment, and opportunities for professional growth- you've found it. Join us by applying today

Job Description:

As the welcoming face of The Tavern Grill, our Hosts play a pivotal role in creating a positive and inviting atmosphere for our guests by seating guests and managing wait lists and reservations.

Responsibilities:
  • Warmly greet guests upon arrival.
  • Efficiently manage the seating process, ensuring a smooth flow in the dining area.
  • Handle reservations effectively, confirming details and managing waiting lists.
  • Maintain accurate records of guest bookings.
  • Effectively communicate with guests, providing information about wait times and specials.
  • Support Servers by communicating table turnovers and special requests.
  • Handle guest concerns or issues promptly and professionally.
  • Communicate effectively with management for escalated matters.
  • Be knowledgeable about the menu, including specials and promotions.
  • Assist in various tasks to contribute to the overall success of the restaurant.

Requirements

  • Excellent communication and organizational skills
  • Must be 16+ year old
  • Dedication to delivering exceptional guest service
  • Strong attention to detail
  • Previous experience a plus

What We Offer:
  • Flexible schedules to accommodate your lifestyle
  • Opportunities for growth and advancement within the company
  • Employee discounts on food and beverages
  • Opportunities for Level-Up training and more
  • Competitive compensation and benefits packages including: 401k savings plan with company match, Health, Dental, Vision, and Life Insurance*, Health Savings Accounts, employee discounts, and more.

Hemisphere Restaurants is committed to creating an inclusive workplace that welcomes and values diversity. We are an equal opportunity employer and encourage all qualified individuals to apply, regardless of race, ethnicity, gender, sexual orientation, age, ability, or religious beliefs.*Health insurance benefits may be subject to eligibility requirements.

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