Event Technical Specialist, Audio Visual

4 weeks ago


Oxon Hill, United States Encore Full time

Position Overview

The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This position reports to a Project Manager, Operations Manager, Operations Director, or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

* Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
* Troubleshoots technical issues and resolve problems quickly as they arise.
* Complies with all Company security and safety measures.
* Ensures equipment is secure from theft and/or damage when in use.

Customer Service

* Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
* Maintains a positive relationship with all clients through effective communication.
* Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.
* Understands and fosters the hotel/client relationship.

Training/Staff Development

* Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
* Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.

Event Supervision

* Performs advanced work (pre/during/post event) with operations team members.
* Supervises and directs other technicians during an event.

Equipment Maintenance

* Assists team with proper security, storage, transportation, and maintenance of equipment.
* Performs inventory and forecasting of equipment needs.

Job Qualifications

* Bachelor's Degree is preferred.
* Encore Technical Level 3 Certification is required. New Encore team members must be certified by their location within 30 days
* 2 - Encore Technical Level Two Core Certifications are required (Audio, Lighting, Projection, Video, Scenic). New Encore team members must be certified by a qualified proctor within 60 days.
* 4+ years of field experience in specialty area is required.
* 3-5 years of customer service or hospitality experience is preferred.
* Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
* Experience with project management of multiple tasks/initiatives.
* Strong customer, client and coworker interface experience and abilities.
* A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.

Competencies

* Ownership
* Hospitality
* Professionalism
* Responsiveness
* Safety Conscious
* Develops Talent
* Tech Savvy
* Manages Complexity
* Ensures Accountability
* Instills Trust

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

#INDEVT



  • Oxon Hill, United States Encore Full time

    Position OverviewThe Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This position reports to a Project Manager, Operations Manager, Operations Director, or Director, Event Technology.Key Job Responsibilities Equipment Operation•...


  • Sugar Hill, United States Peachstate Audio & Lighting Full time

    Job DescriptionJob DescriptionPeachstate Audio is an independently owned, value-added distributor that has been a part of the Professional Audio & Visual & Lighting Community for almost 50 years. We pride ourselves on our customer service, sales and product expertise, and ability to curate a wide array of solutions for our customers. We view ourselves as an...

  • Events Manager

    1 week ago


    Chapel Hill, United States Apap365 Full time

    Vacancy ID: P019072 Position Summary/Description: The Event Manager coordinates and administers complex performing arts technical services and facilities management, as well as the teaching and supervising of students learning the trade. This position is one of two Event Managers that report to the Associate Director of Event Services. Together, they oversee...


  • Chapel Hill, United States Collabera Full time

    Job DescriptionJob DescriptionHiring || Hiring || Hiring Position Details:Position: Campus Event Specialist InternClient: Fortune 500Industry: BankingJob duration: 4 monthsLocations: (Onsite) The University of North CarolinaShifts: Part Time hours - Will be disclosed later Pay Range: $17/hr to $19/hr Responsibilities:The Campus Event Specialist is a...


  • Camp Hill, United States Harsco Environmental Full time

    Job Description I. Position Summary and Primary Responsibilities The Technical Application Specialist will be a technical representative in evaluating, testing and qualifying developmental products in the surface preparation market. The Technical Application Specialist is expected to act in a manner demonstrating commitment to attaining Harsco...


  • Oxon Hill, United States Dynamic Service Solutions Full time

    Job DescriptionJob DescriptionThis job is on-siteDynamic Service Solutions, LLC, a trusted partner in the government and private sectors in the U.S. and abroad, provides exceptional engineering and staffing services to support critical operations and successfully blends the unique requirements of each client with rapid-response customer service, quality...

  • Team Leader, Visual

    2 weeks ago


    Cherry Hill, New Jersey, United States Crate & Barrel Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Operations Section

    3 days ago


    Oxon Hill, United States Dynamic Service Solutions Full time

    Dynamic Service Solutions, LLC, a trusted partner in the government and private sectors in the U.S. and abroad, provides exceptional engineering and staffing services to support critical operations and successfully blends the unique requirements of each client with rapid-response customer service, quality products, and optimal results. Our exemplary past...

  • Sales Associate

    1 week ago


    Oxon Hill, United States IT'SUGAR Full time

    IT’S Fun, IT’S Flexible, IT’S Entertaining, IT’S Bringing the Fun Back into Retail IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone...

  • Event Support

    1 day ago


    Oak Hill, United States BSA Summit Group Full time

    Job DescriptionJob DescriptionDirect ReportEvent SpecialistEmployee Profile and Desired Traits● High level emotional intelligence● Active in team dynamics, conflict prevention/resolution, and identifying customer needs● Cheerful attitude and servant leadership disposition● Dedicated customer service and people oriented● Adaptability in a fast-paced...

  • Event Specialist

    2 weeks ago


    Pleasant Hill, United States Marriott International Inc Full time

    Job Description POSITION SUMMARY Verify on-property event planning and execution, provide on-property sales support for MSB property General Managers, and complete administrative duties. Serve as primary point-of-contact for guests organizing and attending meeting events at property to verify their end-to-end experience operates smoothly. Act as the primary...

  • Event Specialist

    1 month ago


    Pleasant Hill, United States Residence Inn Pleasant Hill Concord Full time

    Additional Information Cross train for Front Desk, Pay: $21.89 - $23.95/hourJob Number 24065269Job Category AdministrativeLocation Residence Inn Pleasant Hill Concord, 700 Ellinwood Way, Pleasant Hill, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryVerify on-property event...

  • Event Specialist

    1 month ago


    Pleasant Hill, California, United States Residence Inn Pleasant Hill Concord Full time

    Additional Information Cross train for Front Desk, Pay: $ $23.95/hourJob Number Job Category AdministrativeLocation Residence Inn Pleasant Hill Concord, 700 Ellinwood Way, Pleasant Hill, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryVerify on-property event planning and...

  • Event Specialist

    1 month ago


    Pleasant Hill, United States Marriott International Inc Full time

    Additional Information Cross train for Front Desk, Pay: $21.89 - $23.95/hour Job Number 24065269 Job Category Administrative Location Residence Inn Pleasant Hill Concord, 700 Ellinwood Way, Pleasant Hill, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Verify...

  • General Labor

    1 month ago


    Oxon Hill, United States Rhino Staging Full time

    Do you love being around music and other entertainment venues? Rhino Staging is looking to hire on-call, part-time Skilled Stagehands to support concert tours, festivals, and other live events in our Rhino Maryland office and beyond. We provide labor to many large and small local venues and work with some of the biggest Production Companies in the...

  • Stock Associate

    18 minutes ago


    Oxon Hill, United States Steve Madden Full time

    Job Description Stock Associate (P/T) The Stock Associate is responsible for verifying merchandise receipts, deliveries, and placement of merchandise in the stockroom. Responsibilities • Maintain a passion for both the product and delivering an exceptional customer experience. • Process and replenish merchandise as needed, receive and monitor floor...

  • Data Scientist

    3 weeks ago


    Oxon Hill, United States WhirlWind Technologies, LLC Full time

    Job DescriptionJob DescriptionJob Title/Level Jr. Data ScientistLocation 100% RemoteSalary86k - 110kSchedule Full TimePreferred Clearance Must be able to obtain a Public Trust ClearanceCovid VaccinationAs a condition of employment, employees will be required to provide proof of their COVID-19 vaccination.Company Overview WhirlWind is on a mission to help...

  • Data Scientist

    23 hours ago


    Oxon Hill, United States WhirlWind Technologies, LLC Full time

    Job DescriptionJob DescriptionJob Title/Level Jr. Data ScientistLocation 100% RemoteSalary86k - 110kSchedule Full TimePreferred Clearance Must be able to obtain a Public Trust ClearanceCovid VaccinationAs a condition of employment, employees will be required to provide proof of their COVID-19 vaccination.Company Overview WhirlWind is on a mission to help...


  • Oxon Hill, United States Moore OBGYN Full time

    Location**: Various** Knowledge of EMDs EHR Practice Management Software is a plus. GENERAL SUMMARY: The Registered OBGYN Sonographer acts as a liaison between patients and the healthcare providers while managing all the details of a patient's care. ESSENTIAL FUNCTIONS: OBGYN Sonographer needed Full-Time & Part-Time Available. Following established...


  • Oxon Hill, United States TOWN OF FOREST HEIGHTS Full time

    Job DescriptionJob Description: JOB SUMMARY Under general supervision, the Administrative Assistants for the Public Works Department are responsible for performing a wide variety of professional administrative duties in support of the activities and services of the Public Works Department, which includes tasks such as creating and maintaining filing systems,...