Operations Safety Supervisor

4 weeks ago

Brisbane, United States Transdevna Full time

Responsibilities:

* Performs drivers' safety evaluation ride checks, observation of drivers while making their runs, and prescribes the necessary retraining;


* Maintains radio and telephone contact with transit vehicle drivers and coordinates service provision


* Responds to service problems including rerouting and passenger events with the goal of restoration of interrupted service


* Investigates accidents and incidents


* Directly supervises drivers, responsible to lead, coach, and discipline drivers up through the Written Warning level of progressive discipline


* Provides relief to service provision by driving in revenue service if required


* Reviews and investigates Drive Cam video, and applies the appropriate interaction with the driver in accordance to established policies


* Provides leadership to the operations employees by demonstrating safe work behaviors and following all company rules and policies


* Investigates and responds to situation reports and potential unsafe locations; making reports and recommendations


* Effectively communicates with management personnel regarding operational or safety issues or concerns and coordinates efforts toward their resolution


* Provides passenger assistance to drivers


* Coordinates with departmental managers to address roadside problems


* Prepares and maintains reports and performs clerical activities associated with operations


* Assists the Safety and Training Manager in the administration of the company's Drug and Alcohol testing and Work Comp programs


* Supervises staff and responsible to direct, coach, discipline, retrain or coordinate retraining within established guidelines


* Documents employee actions within established guidelines


* Works in cooperation with other managers and supervisors to ensure seamless, safe, high quality service to passengers


* Embraces Transdev's safety vision; adopts and employs the company's safety rules, policies, and procedures; effectively communicates safety and on time service expectations to drivers


* Assists in the investigation of passenger comments and other matters in close coordination with others


* Provide oral and written reports, statistics, data and information internally and externally


* Maintains complete confidentiality of all information


* Additional duties as assigned



Qualifications:

Education, Licensing, and Certifications:

* High school diploma or equivalent, such as GED, required


* CDL Class C, B or A license



Experience:

* Two years' experience as a Driver or Supervisor for public transportation service


* Previous paratransit driving and supervision experience preferred



Skills and Knowledge Required:

* Ability to drive paratransit vehicles


* Ability to apply progressive coaching and discipline consistently, timely and in accordance to management's direction and the terms of collective bargaining agreements


* Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes


* Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs


* Strong written and oral communication skills


* Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups


* Must be able to take a leadership role in solving problems


* Must demonstrate satisfactory technical knowledge


* Must be able to pass an employment physical examination (pre-employment) and substance abuse



Travel requirement (as a percent):

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