Banquet Captain

3 weeks ago

Honolulu, United States The Kahala Hotel Full time

Job Information: Banquet Captain (On-Call) Job

Email Opening Apply Now Title

Banquet Captain (On-Call)

Description

Pay Range ($14.00-$15.21 / hourly compensation)

This is an ON-CALL position

Basic Job Function: To assist in the supervision and coordination of the banquet functions. Responsible for training employees, setting up stations, and when applicable, may service the head table or VIP tables. Oversees that food and/or beverage service is provided in a friendly, courteous and professional manner according to the hotel's high standards of quality. Can perform waithelp duties.

Position Requirements

Essential Functions:

* Obtains a copy of the Event Order. Meets with crew to instruct them in banquet set up and procedures. Rechecks stations for the event by communicating with each support department to confirm all plans, i.e., kitchen to ensure proper dishes and amounts are being served, stewards to ensure proper staffing and set-up.
* Monitors food and/or beverage service, ensuring that waithelp are performing assigned tasks according to specifications of the Event Order.
* Tallies and presents check to guest. Receives payment as specified in the Event Order's billing instructions. Posts checks using computer system and delivers to the Front Office Cashier. Accurately prepares the Captain's Report.
* Monitors closing crew and clean up. Inspects room to ensure proper closing procedure has been followed.
* Checks overall readiness of rooms i.e. light bulbs, etc. makes work orders to replace.
* Introduces self to guests and responds to their requests in a friendly and courteous manner using a positive and clear speaking voice.

Additional Duties and Responsibilities:

* Report all suspicious persons or activities and hazardous or unsafe conditions to the Security Department.
* Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
* Respond to guest questions. Provide guest assistance, direction and information as requested when working in public areas.
* Abides by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
* Performs Waithelp and Porter duties as needed.
* Trains Waithelp and Porters as needed.
* Performs a variety of other duties as assigned.

Education/Training Requirements:

* High School Diploma or General Education Diploma preferred.

Experience/Skill Requirements:

* Minimum two (2) years experience in banquet waithelp required.
* Previous supervisory experience preferred.

Full-Time/Part-Time On-Call Shift Various Shifts Position Banquet Captain Number of Openings 1 Exempt/Non-Exempt Non-Exempt Req Number BAN-24-00001 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

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