Community Associate

3 weeks ago

Norfolk, United States IWG PLC Full time

Community Associate

Address:

11815 Fountain Way

Suite 300

23606 Newport News, Virginia

The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work

At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe

Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your center opens to make sure everything is ready and check there's nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It's time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal.

You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your center. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.

About you

We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

* A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
* Happy taking ownership of problems and finding ways to solve them
* Positive, enthusiastic, and able to adapt to fast-changing situations
* Experience and confidence using MS Office and other basic IT equipment
* Legally eligible to work in the Country you are applying within and at least 18 years old

What we offer

On top of a competitive total compensation package, you'll enjoy:

* Work life balance (no standard nights/weekends)
* Generous paid time off plans (sick and vacation)
* 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
* Competitive 401K Program, with a Company match
* Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
* A quarterly bonus plan program, plus an hourly rate of $16.50
* A bright and inspiring work environment
* Training and development opportunities aligned with great career path opportunities
* A professional workplace community (business casual attire required)
* Notice of Affirmative Action Policy Statement - USA.pdf
* Physical Requirements for Regus Field Operations.pdf
* USA Community Associate job description 4.docx

blocks--linked-image#click keydown.enter->blocks--linked-image#click" tabindex="0">

blocks--linked-image#click keydown.enter->blocks--linked-image#click" tabindex="0">

  • Community Associate

    3 weeks ago

    Norfolk, United States IWG PLC Full time

    Community Associate 1545 Crossways Blvd. Suite 250 23320 Chesapeake Virginia, United States of America The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We've built the world's largest workspace network so that our...

  • Marketing and Communications Associate

    1 month ago

    Norfolk, United States MSi Corp Full time

    Join our innovative team and play a pivotal role in shaping the marketing and communications strategies for a dynamic company. We are committed to providing comprehensive training, exciting travel opportunities, and clear pathways for career advancement. As a leader in our industry, we focus on delivering impactful marketing solutions, fostering...

  • Maintenance Associate

    2 weeks ago

    Norfolk, Virginia, United States Drucker and Falk LLC Full time

    About Drucker and Falk LLCDrucker & Falk is a reputable property management company serving communities in Norfolk, Virginia.

  • Communications Therapist

    3 weeks ago

    Norfolk, Nebraska, United States Norfolk Public Schools Full time

    Job Description:Norfolk Public Schools is seeking a skilled Speech/Language Pathologist to join our team. As a key member of our educational staff, you will play a vital role in helping students with speech and language disabilities achieve their full potential.About the Role:This position requires a highly qualified individual with a Master's degree from an...

  • Communication Specialist

    2 weeks ago

    Norfolk, Virginia, United States St. Mary's Home Full time

    Job Summary:The St. Mary's Home is seeking a highly skilled Communication Specialist to join its interdisciplinary team. The ideal candidate will have a Master's Degree in Speech Pathology and be licensed or eligible for licensure as a Speech Pathologist by the VA State Board of Health.About the Role:This is a challenging yet rewarding position that requires...

  • Communications Network Engineer

    7 months ago

    Norfolk, United States Kaztronix Full time

    Evaluate communication hardware and software, as well as troubleshoot Local Area Networks/Base Area Networks/Wide Area Networks (LAN/BAN/WAN), and other network related problems. Administer LAN/BAN/WANs. Schedule conversions and cutovers. Coordinate with all responsible users and sites. Specialized experience in the performance and configuration of networks...

  • Sales Associate

    3 weeks ago

    Norfolk, United States 7-Eleven Full time

    7-eleven - 151 W Little Creek Rd [Sales Associate / Team Member] As a Sales Associate at 7-Eleven, you'll: Provide prompt, efficient and courteous customer service; Drive sales through effective communication with customers; Maintain a clean, customer friendly environment in your franchisee's store; Ring sales and maintain cash control; Perform all regular...

  • C2A3 Administrative Assistant

    2 days ago

    Norfolk, United States Northeast Community College Full time

    Posting Details Posting Details Classification Title Full Time Hourly Staff Position Title C2A3 Administrative Assistant Posting Number FY17/18463SF Position Status Full-time FLSA Non-Exempt Salary and Benefits The successful candidate's salary will be calculated based on education and experience within the grade range. This position is eligible for...

  • Associate

    7 days ago

    Norfolk, United States Sentara Full time

    City/StateNorfolk, VAOverviewWork ShiftRotating (United States of America)Sentara Norfolk General Hospital is hiring a Patient Dining Associate to work full-time, 12-hour shifts.(Up to $1,500 Sign-on Bonus for qualified candidates)Work Full-time, 12-hour shifts, from 7 a.m. to 7:30 p.m. including every other weekend. Job Requirements:Certified Food...

  • Service Associate

    4 days ago

    Norfolk, United States Rite Aid Full time

    Service AssociateContribute to our mission to improve Health and Wellness in your community.Become a Rite Aid Service Associate, today!As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful and...

  • Service Associate

    4 days ago

    Norfolk, United States Rite Aid Full time

    Service AssociateContribute to our mission to improve Health and Wellness in your community.Become a Rite Aid Service Associate, today!As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful and...

  • Associate Dentist

    2 weeks ago

    Norfolk, United States Spencer Dental & Braces - a Benevis company Full time

    Associate Dentist at Spencer Dental & Braces - a Benevis company summary: As an Associate Dentist at Benevis, you will provide high-quality dental care in a compassionate environment while working primarily with children and young adults. You will collaborate with a dedicated team and participate in community activities that promote a positive image of...

  • Associate Dentist

    2 weeks ago

    Norfolk, United States Spencer Dental & Braces - a Benevis company Full time

    Associate Dentist at Spencer Dental & Braces - a Benevis company summary: As an Associate Dentist at Benevis, you will provide high-quality dental care in a compassionate environment while working primarily with children and young adults. You will collaborate with a dedicated team and participate in community activities that promote a positive image of...

  • Sales Associate

    4 months ago

    Norfolk, United States Aaron's Full time

    Sales Associate This position is also eligible for incentive pay based on performance. Sales Associates keep people smiling at Aarons. On our team, youll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. Youll also work with customer files and contracts. At times, youll...

  • Marketing & Advertising Associate

    2 weeks ago

    Norfolk, United States REI Virginia Beach Full time

    Royal Executives is seeking a vibrant, energetic, and dedicated Marketing & Advertising Associate to join our growing team! Our firm has been in the Virginia Beach area and was founded on the principles of excellent customer service and a dedication to providing our clients with the highest quality of marketing, sales, and advertising services. Our goal is...

  • Sales Associate

    5 months ago

    Norfolk, United States City Wide Facility Solutions Full time

    City Wide Facility Solutions is seeking a dynamic Sales Associate to join our team. If you are a driven individual looking to launch your career in sales, this is the perfect opportunity for you.As a Sales Associate at City Wide Facility Solutions, you will be responsible for prospecting new business, building and maintaining client relationships, and...

  • Principal Technician

    2 weeks ago

    Norfolk, United States Source Technology Full time

    Principal Technician (Unified Communications) – Job DescriptionRole Overview: The Principal Technician (Unified Communications) plays a key role in the management, installation, and maintenance of the communication infrastructure, particularly focusing on local area networks (LAN), wide area networks (WAN), voice collaboration, and associated systems...

  • Principal Technician

    2 days ago

    Norfolk, United States MarkJames Search Full time

    Principal Technician (Unified Communications)• Working Location: Norfolk, VA, USA• Security Clearance: Top Secret or higher• Language: High proficiency level in English languageEXPERIENCE AND EDUCATION:Essential Qualifications/Experience:• 3+ years’ experience with design, deployment and configuration of VoIP solutions including Call Managers,...

  • Dental Hygienist

    2 weeks ago

    Norfolk, Virginia, United States Norfolk Dental Care Full time

    About the RoleNorfolk Dental Care is seeking a highly skilled and compassionate Dental Hygienist to join our team. As a vital member of our community, you will play a crucial role in delivering exceptional patient care and promoting oral health.The Ideal CandidateMust be licensed as a dental hygienist in Virginia and hold an Associate's or Bachelor's degree...

  • Client Associate Representative

    3 weeks ago

    Norfolk, United States ProSol Full time

    Our Client Associate Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Client Associate Representative will receive two weeks of intensive hands-on training to become a resident expert in...The...