Host/Hostess - The Diplomat Beach Resort

3 weeks ago

Hollywood, United States Hilton Worldwide Full time

The beautiful Diplomat Beach Resort is the ultimate South Florida resort by the sea, voted one of the top 10 resorts in Florida by Condé Nast Reader's Choice and 4 Diamond rated by AAA. We are hiring our next Host/Hostess to join the team in Diplomat Prime Steakhouse. This boutique restaurant maintains its status as the Top Rated 4-Diamond Steakhouse in South Florida. Do you have a genuine spirit to provide anticipatory, luxury service? Apply today Here you will enjoy great perks such as best in class benefits and room discounts for you and your family worldwide

Shift Pattern: Open availability for PM shifts

What will I be doing?

As a Restaurant Host/Hostess at Diplomat Prime, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

* Welcome guests and ascertain their dining needs
* Seat guests and manage the seating chart
* Monitor restaurant activity to determine seating and dining flow
* Perform opening and closing duties, as needed
* Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
* Ensure knowledge of menu
* Respond to guest inquiries and requests in a timely, friendly and efficient manner
* Assist fellow team members and other departments wherever necessary to maintain positive working relationships

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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