Maintenance Director

3 weeks ago

Austin, United States CWS Apartment Homes Full time

CWS Purpose: "Enhancing Lives the CWS Way"

CWS Values:

Honoring Our Word

Do what you say you will do.

* Employ thoughtful and careful consideration when making a commitment.


* Take ownership of your commitment.


* Follow through on promises consistently.



Ethical Dealings are Paramount

Do the right thing all the time, every time.

* Be open and honest in all situations, especially when it's difficult to be so.


* Respect confidentiality and protect privacy.


* Put other employees, residents, and investors before yourself.


* Charge fair and appropriate fees to our investors.



A Respect for People

Treat others the way you want to be treated.

* Use honest, thoughtful, and specific communication.


* Be responsible for how you are heard.


* Be transparent and inclusive.


* Share information timely and consistently.


* Have empathy - search for the truth and be intentionally slow to understand.



Requirement for Profitability and Sustainability

Bring value to our employees, residents and investors in a company designed for the long term.

* Promote mindful spending.


* Be efficient.


* Be forward thinking.


* Grow with courage.


* Be team oriented.



A Demand for Excellence with a Sense of Urgency

Be intentional. Be accurate. Be timely. CARE.

* Go above and beyond.


* Get after it.


* Hold yourself and each other accountable.


* Inspect what you expect.


* Communicate what matters most.


* Delight the customer.


* CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.


* Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.



What's Your Purpose?

Lead | Enhance | Resolve

What You Will Do

As a Maintenance Director, you will effectively lead a maintenance team and actively participate in the maintenance of the physical condition of the entire community while promoting resident satisfaction. The ideal candidate should possess the following:

* Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
* Quality Control: You will provide feedback to the team on their work, and aren't afraid to roll up your sleeves to help with work orders and projects.
* Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
* CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.

What Your Day Consists Of

* Lead maintenance team members
* Embrace, engage, motivate and train team members
* Prepare make-ready apartments
* Complete service requests
* Maintain inventory and shop organization
* Perform common area maintenance
* Lead preventative maintenance program
* Participate in resident satisfaction programs
* Communicate with customers, residents, investors, vendors, leadership, and CWS team members
* Lead and participate in the CWS Risk Management and Safety Programs

What You Bring To Us

* High school diploma or GED (required)
* Yardi software experience (preferred)
* Microsoft Office and Outlook software experience (required)
* EPA, HVAC I & II, CPO and local certifications (required)
* Minimum 2- 4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
* Possess a valid driver's license and current automobile insurance (required)
* Own a basic set of hand tools (required)
* Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
* Basic computer skills
* Able to adhere to company policies, procedures, and practices
* Able to establish and maintain effective working relationships
* Able to maintain a professional and ethical atmosphere
* Possess supervisory/managerial skills
* Able to perform work responsibilities at locations other than "home" property
* Able to travel within major metropolitan areas and may be required to attend company functions in other cities
* Able to respond to emergency calls outside of normal business hours

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