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Crisis Responder

1 month ago

Asheville, United States NA Full time
We are hiring for:
Crisis Responder / Qualified Professional / Mobile Crisis
Type:
Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services

Provides support to individuals with Mental Health (MH), Substance Use Issues, or Intellectual/Developmental Disabilities in residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Staff ratio takes into consideration evening and weekend hours, needs of special populations and geographical areas to be served. Persons who meet the requirements specified for Qualified Professional (QP) status have the knowledge, skills, and abilities required by the population and age to be served may deliver supports within the requirements of the staff definition specified in the service definitions. Relies on supervision and direction to provide quality services.

We are currently seeking Qualified Behavioral Health Professionals for FULL TIME Mobile Crisis Management (MCM) positions serving Buncombe, Madison, and Yancey counties. Applicants must meet criteria for "QP" status, LIVE IN THE VICINITY OF ONE OF THESE THREE COUNTIES and have a minimum of one year crisis experience (ACTT, IIHS, Inpatient treatment facility, or other service providing 24/7 crisis response duties). As part of the MCM team, you would provide crisis response services in a variety of settings (community, doctor's offices, schools, provider offices etc.) with the goal of helping individuals in crisis to avoid inpatient hospitalization. We serve individuals of all ages and disabilities, although most commonly we work with adults that are in a mental health or substance use crisis.

This position consists of 12 hour on-call shifts from your home or the community. That means you are available to respond to a crisis event for the duration of your shift but when not engaged in an MCM activity, you are free to do what you like. The schedule for full time staff is non-traditional. Staff are on a rotation with several other staff providing services to the community. This is not an office based position. It is an on-call basis so you can work from your home or location of choice within the county. Staff are guaranteed 40 hours per week paid regardless of hours worked.

Candidate must reside in Buncombe, Madison, or Yancey county or surrounding area.

Pay Rate: $22.00-$24.00 per hour

Bonus: $1000 Sign On Bonus
  • Bonus is for full time employees and paid out according to training schedule.

Schedule: Hours of position are 12 hour on call shifts, 5p-5a, 4 days on and 2 days off, rotating or possible set schedule of 5 days per week for 4 weeks and 4 days per week for 2 weeks, rotating. Weekends and holiday hours are expected.

Job Responsibilities
Additional responsibilities of the Behavioral Health Specialist include:
  • Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community
  • Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient's daily living and personal development, providing supportive counseling
  • Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
  • Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates "first response" resources according to consumer need and the PCP
  • Performing Case Management functions of linking and arranging for services and referrals
  • Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting PCP implementation
  • Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization

Education, Licensure, and Experience required for the position include:
Must meet the requirements of a Qualified Professional

Candidates for the Behavioral Health Specialist role are considered "Qualified Professionals" based on the following criteria:

Education:
  • Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR
  • Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR
  • Master's Degree or Higher & 1+ years full-time experience with population served.
  • License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.

Definitions:
  • Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
  • Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

#CrisisQP

Pre-employment screening:
  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:
  • Payactiv: early access to the money you've earned from hours you've already worked, before payday
  • Employee perks and discount program: to help you save money
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities
*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

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