![PM Hotel Group](https://media.trabajo.org/img/noimg.jpg)
Guest Service Ambassador | Motto by Hilton Philadelphia | Modus by PM Hotel Group
4 weeks ago
Meet Motto Philly
Motto by Hilton reimagines the hotel experience, making it smart, efficient, and approachable. We embrace the unique and diverse personalities of our colleagues and guests. We share a common purpose that drives our actions, conversations, and efforts on the job. Our goal is to create a welcoming space, that's unique to our city and neighborhood. Motto by Hilton reimagines the hotel experience, making it smart, efficient, and approachable. We embrace the unique and diverse personalities of our colleagues and guests. We share a common purpose that drives our actions, conversations, and efforts on the job. Our goal is to create a welcoming space, that's unique to our city and neighborhood.
Who We Are
* A smaller company with the opportunity to get involved in more than just your day-to-day role.
* We have an entrepreneurial spirit. We are an independent lifestyle brand that is constantly evolving. We are openminded individuals who embrace change.
* We are collaborative leaders who take ownership of our areas of expertise, yet have an eye on the big picture, the entire hotel experience.
* Passionate team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
* A company that has a culture of promoting from within.
What You Will Be Doing
* Provide exceptional personalized customer service and experiences to guests.
* Live like a local. Knowledge of the neighborhood and city.
* Think on your feet, use good judgement and problem solve in a fast-paced environment.
* Provide support to guest services leaders and the entire hotel team.
* Create a warm and welcoming atmosphere.
What We're Looking For
* Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you.
* Exceptional communication skills both verbal and written.
* Knowledgeable in Microsoft Office.
* Open availability required. Must be prepared to work various shifts (for example: 7-3pm, 3-11pm, weekdays, weekends, holidays).
What's In It for You
* Generous health, dental and vision insurance, plus 401K, all available on day 1
* Access to free virtual fitness classes and discounted in-person memberships
* Gifted PTO on Day 1 + paid holidays
* Paid Parental Leave
* Tuition reimbursement opportunities - when you grow, we grow
Non-Negotiables (Our Core Values)
* BE WILDLY PASSIONATE. Inspire others with your thirst for excellence.
* BE CURIOUS. Learn rapidly and eagerly.
* BE INNOVATIVE. Create new ideas that prove useful.
* EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world.
* COMMUNICATE. Listen with the intent to understand. Share all relevant information.
* HAVE INTEGRITY. Be honest and straightforward with everyone.
* USE GOOD JUDGMENT. Make wise decisions, even in the face of ambiguity.
* BUILD A POSITIVE TEAM. Learn from one another and help each other to be great.
* SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture.
* LIVE 360. Practice work-life balance.
Two More Things . . .
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community.
We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal.
-
Philadelphia, United States PM Hotel Group Full timeMeet Motto Philly. Motto by Hilton reimagines the hotel experience, making it smart, efficient, and approachable. We embrace the unique and diverse personalities of our colleagues and guests. We share a common purpose that drives our actions, convers Guest Service, Hotel, Ambassador, Service, Guest
-
Guest Service Ambassador Motto By Hilton
1 week ago
Philadelphia, United States PM Hospitality Strategies, Inc. Full time**Meet Motto Philly** Motto by Hilton reimagines the hotel experience, making it smart, efficient, and approachable. We embrace the unique and diverse personalities of our colleagues and guests. We share a common purpose that drives our actions, conversations, and efforts on the job. Our goal is to create a welcoming space, that’s unique to our city and...
-
Guest Services Ambassador
4 weeks ago
Philadelphia, United States PM Hotel Group Full timeJob Details Description Meet The Windsor! Blending modern comfort & the city’s historic roots of innovation, The Windsor Suites embodies the vibrant energy of Philadelphia the moment you arrive. We’re conveniently located on the iconic Benjamin Franklin Parkway, home to world-famous arts and cultural sites. Intersecting the downtown...
-
Guest Services Ambassador
1 month ago
Philadelphia, United States PM Hotel Group Full timeMeet The Windsor! Blending modern comfort & the city's historic roots of innovation, The Windsor Suites embodies the vibrant energy of Philadelphia the moment you arrive. We're conveniently located on the iconic Benjamin Franklin Parkway, home to wor Guest Service, Hotel, Ambassador, Front Desk, Suite, Guest
-
Ft Agent Guest Service
4 weeks ago
Philadelphia, United States Hilton Full timeFT Agent Guest Service - Doubletree by Hilton Philadelphia Center City A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Front Desk Agent, you would be responsible for...
-
Catering and Group Sales Manager
4 weeks ago
Philadelphia, Pennsylvania, United States DoubleTree by Hilton Hotel Philadelphia Center City Full timeCatering & Group Sales Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business and maximize revenue and event experience. Initiate the preparation of proposals and/or contracts to advise prospective customers...
-
Director of Rooms
3 weeks ago
Philadelphia, United States DoubleTree by Hilton Hotel Philadelphia Center City Full timeDescriptionResponsible for the direction and oversight of key guest contact departments and their managers and team members. Direct the activities of key guest contact departments by giving guidance, leadership and instruction to department heads. Overall budget approval authority for rooms division departmentsWhat will I be doing?The Director of Rooms and...
-
Director of Rooms
1 week ago
Philadelphia, United States DoubleTree by Hilton Hotel Philadelphia Center City Full timeDescriptionResponsible for the direction and oversight of key guest contact departments and their managers and team members. Direct the activities of key guest contact departments by giving guidance, leadership and instruction to department heads. Overall budget approval authority for rooms division departmentsWhat will I be doing?The Director of Rooms and...
-
Lead Front Desk Agent
4 days ago
Philadelphia, United States Canopy by Hilton Philadelphia Center City Full timeProperty Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...
-
Steward / Dishwasher (PM)
1 week ago
Philadelphia, United States DoubleTree by Hilton Hotel Philadelphia Center City Full timeDescriptionA Utility Steward is responsible for transporting and cleaning cooking utensils and service ware in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel’s continuing...
-
Assistant Housekeeping Manager
4 days ago
Philadelphia, United States Canopy by Hilton Philadelphia Center City Full timeProperty Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...
-
Assistant Food and Beverage Manager
3 days ago
Philadelphia, United States Canopy by Hilton Philadelphia Center City Full timeProperty Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...
-
Guest Services Manager
2 weeks ago
Philadelphia, United States Modus Hotels Full time**Modus Hotels** **Guest Services Manager** **Philadelphia, PA - Full Time** * We have an entrepreneurial spirit. We are an independent lifestyle brand that is constantly evolving. We are openminded individuals who embrace change. * We are collaborative leaders who take ownership of our areas of expertise, yet have an eye on the big picture, the entire...
-
Front Desk Agent
1 week ago
Philadelphia, United States Canopy by Hilton Philadelphia Center City Full timeProperty Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...
-
Busser
3 days ago
Philadelphia, United States Canopy by Hilton Philadelphia Center City Full timeProperty Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...
-
Busser
3 days ago
Philadelphia, United States Canopy by Hilton Philadelphia Center City Full timeProperty Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...
-
Philadelphia, United States Hilton Full timeFull-Time (PM Shift) Room Attendant - DoubleTree by Hilton Philadelphia Center City A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Room Attendant, you would be responsible for cleaning...
-
Front Desk Agent
3 weeks ago
Philadelphia, United States Canopy by Hilton Philadelphia Center City Full timeProperty Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...
-
Room Attendant
3 weeks ago
Philadelphia, United States Canopy by Hilton Philadelphia Center City Full timeProperty Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...
-
Evening and Overnight Guest Services Ambassador
17 hours ago
Philadelphia, United States The Windsor Suites Full time**Meet The Windsor!** Blending modern comfort & the city’s historic roots of innovation, The Windsor Suites embodies the vibrant energy of Philadelphia the moment you arrive. We’re conveniently located on the iconic Benjamin Franklin Parkway, home to world-famous arts and cultural sites. Intersecting the downtown business district, travelers will...