Guest Service Representative

3 weeks ago

Greenfield, United States Nothing Bundt Cakes Full time

Paid Training

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Accountabilities/Duties:

* Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
* Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
* Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
* Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
* Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
* Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
* Assists the Crafter in preparing cake decorations and packaging supplies as needed.
* Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
* Maintains a consistent work attendance and punctuality record.

Core Values and Competencies:

* Servant's Heart
* Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
* Keeps the good of the team or guest ahead of personal interests or gain.
* Displays humility and empathy in interactions with others.


* Spirit of a Champion
* Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
* Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
* Operates with a strong sense of urgency and adheres to NbC brand standards.


* Genuine Connections
* Projects warmth, enthusiasm, and optimism that attracts others.
* Builds positive, productive relationships with all team members.
* Listens actively and communicates openly, clearly and respectfully.



Knowledge, Skills, and Abilities:

* Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
* Enjoys interacting with diverse people and excels at providing a superior guest experience.
* Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
* Is diligent, organized and self-motivated.
* Has the ability to understand and carry out oral and written instructions and request clarification when needed.
* Is comfortable with new technology and has the ability to operate a point-of-sale system.
* Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
* Has the capacity to stand for extended periods of time and work in a fast-paced environment.

Education, Certifications and Work Experience Requirements:

* Applicants must be 15 years of age or older.
* While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

  • Guest Service Specialist

    2 days ago

    Greenfield, United States Mister Carwash Full time

    Working at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. Customer Service Team Member Starting at $15- $17 / HR + TIPS (tips are an additional $1.50-$3.00/hr on average!) Come work...

  • Customer Service Representative

    2 weeks ago

    Greenfield, United States NAS Management Full time

    Job DescriptionJob DescriptionDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Customer Service Representative to add to our diverse team of professionals.Our...

  • Patient Service Representative

    5 days ago

    Greenfield, United States Baystate Health Full time

    Sign on bonus for candidates with at least 1-year medical receptionist experience.Baystate Health, Western Massachusetts's premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Patient Service Representative to join our Primary Care team in Greenfield.SCHEDULE:Full TimeM-F...

  • Patient Service Representative

    14 hours ago

    Greenfield, United States Baystate Health Full time

    **Sign on bonus for candidates with at least 1-year medical receptionist experience.** Baystate Health, Western Massachusettss premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Patient Service Representative to join our Primary Care team in Greenfield. **SCHEDULE:** + Full...

  • Client Service Representative

    2 days ago

    Greenfield, United States Midwest Veterinary Specialists Full time

    **Seeking an Amazing Client Service Representative (CSR) to join our** **Surgery, Sports Medicine & Rehab Center in Greenfield, Wisconsin** Do you love working with a dedicated team who shares your passion of exceptional patient care & client service and values your knowledge and skill set? Do you thrive working with both animals and people? This could be...

  • Client Service Representative

    4 days ago

    Greenfield, United States Noah's Animal Hospitals Full time

    Job DescriptionJob DescriptionClient Service RepresentativeFacility: Noah's BrandywineSchedule: Full Time – Days, Weekend Rotations requiredAbout the PositionAt Noah’s Animal Hospitals the needs of the pet and pets’ family come first. Our levels programs are the first of their kind in the state of Indiana and is a source of pride for all employees....

  • Guest Success Specialist

    3 weeks ago

    Greenfield, United States Massage Envy Full time

    Overview Where Better Careers Begin!Massage Envy Greenfield: 7985 W Layton Ave, Greenfield, WI 53220 Do you have a passion for helping others? At the Massage Envy Greenfield franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and...

  • Client Service Representative

    3 days ago

    Greenfield, United States Noah's Animal Hospital Full time

    Client Service RepresentativeFacility: Noah's BrandywineSchedule: Full Time - Days, Weekend Rotations requiredAbout the PositionAt Noah's Animal Hospitals the needs of the pet and pets' family come first. Our levels programs are the first of their kind in the state of Indiana and is a source of pride for all employees. We believe through development we will...

  • Guest Success Specialist

    3 weeks ago

    Greenfield, United States Massage Envy Full time

    Where Better Careers Begin!Massage Envy Greenfield: 7985 W Layton Ave, Greenfield, WI 53220Do you have a passion for helping others? At the Massage Envy Greenfield franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our...

  • Sales Representative

    1 month ago

    Greenfield, United States American Income - The West Agency Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue. CHECK US OUT @THEWESTAGENCY ON INSTAGRAM!Responsibilities:Present and sell company products and services to new and existing customersContact potential customers who have requested...

  • Patient Service Representative

    5 days ago

    Greenfield, United States HealthMarkets Insurance Agency, Inc. Full time

    **COVID-19 VACCINATION REQUIREMENT UPDATE:** We have updated our COVID-19 policy for new and existing employees. Learn more *This policy applies to US/ US territory candidates and employees only:* To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to...

  • Produce Evening Supervisor

    5 days ago

    Greenfield, United States Festival Foods Full time

    Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Performs tasks as delegated by the Produce Department Manager and effectively leads the Produce Department in the absence of the Department Manager. Reinforces Festival culture, customer service, and performance expectations to all Produce associates. Assists in training new Produce...

  • Entry Level Financial Representative

    5 days ago

    Greenfield, United States Bankers Life Full time

    Entry Level Financial Representative - Insurance Sales Location: Greenfield, IN, United States Job Category: Financial Representative Posted: 13-Jul-2023 Job Description Bankers Life®, one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Agents and Financial Representatives....

  • Entry-Level Vehicle Service Specialist

    5 days ago

    Greenfield, United States Valvoline, Inc. Full time

    As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training p Vehicle, Specialist, Service, Retail

  • Financial Services Representative

    5 days ago

    Greenfield, United States Adam Jurs - State Farm Agent Full time

    **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. **Responsibilities**: - Establish customer...

  • Bakery Evening Supervisor

    3 days ago

    Greenfield, United States Festival Foods Full time

    Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Performs tasks as delegated by the Bakery Department Manager and effectively leads the Bakery department in the absence of the Department Manager; as well as assists the Bakery Manager with important tasks Reinforces Festival culture, guest service, and performance expectations to all evening...

  • Food Service Director

    4 days ago

    Greenfield, United States Healthcare Services Group Full time

    Compensation Range Salary $48,000 annually. Additional Information Salary $48,000 annually. Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare...

  • Food Service Aide

    3 days ago

    Greenfield, United States Baystate Health Full time

    **Summary:** Cross trained to do all FSA/ Caf/ Functions and Room Service Production Duties . Performs general services and support duties within Patient Services area, including but not limited to serving food, station set-up, break-down and clean-up, food station prep and loading patient trays on to food trucks/delivering food trucks to the various patient...

  • Food Service Aide R31075

    5 days ago

    Greenfield, United States Baystate Health Full time

    **Category(s)**: Trades/Engineering/Facilities, Food and Nutrition **Full Time / Part Time**: Full-Time **Shift**: Second **Summary**: Cross trained to do all FSA/ Café/ Functions and Room Service Production Duties. Performs general services and support duties within Patient Services area, including but not limited to serving food, station set-up,...

  • Food Service Aide R25759

    4 days ago

    Greenfield, United States Baystate Health Full time

    Req#: R25759 Category(s): Trades/Engineering/Facilities, Food and Nutrition Full Time / Part Time: Per Diem Shift: First Summary: Cross trained to do all FSA/ Café/ Functions and Room Service Production Duties . Performs general services and support duties within Patient Services area, including but not limited to serving food, station set-up,...