Customer Service Associate

3 weeks ago


Pasadena, United States Element Solutions Inc. Full time

Challenge Yourself and Impact the Future

MacDermid Offshore Solutions operates as a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.

MacDermid Offshore Solutions provides innovative production and drilling control fluids. These dynamic chemistries are used by oil & gas operating companies and drilling contractors worldwide to control the critical valves in their offshore production process. As the demands of operating in marine environments get tougher, the MacDermid Offshore Solutions team works tirelessly to identify opportunities and deliver timely solutions for customers.

We strive to embody the five "Elements of our Culture," our "5Cs": Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.

Who are we looking for?

Main Responsibility is for returnable stainless steel tote contracts and billing.

What will you be doing?

* Enter, maintain and close returnable tote contracts in SAP.
* Maintain emails assigned in offshore email account and respond accordingly.
* Uploading completed shipping & quote documents to a SharePoint site.
* Submit Invoices on customer portals.
* Complete customer requests for copies of COA, SDS (Safety Data Sheet) & other shipping documents.
* Backup Customer Service
* Finish other tasks assigned by the manager.

Who are You?

Must have high school diploma or GED equivalent.

High-level of communications skills (written and verbal) in English required.

Must be proficient in Computer skills.

Must have two-three years in office experience and Customer Service.

SAP Knowledge preferable.

We understand that not all candidates may meet the requirements listed above. If you believe you have the skills and experience necessary to excel in this role, we encourage you to apply.

We are we Offering...

Teamwork - At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Nearest Major Market: Houston



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