Lead Barista

4 weeks ago

Oklahoma City, United States Oklahoma City Community College Full time

Posting Number Staff_0403235 Classification Title Staff Working Title Lead Barista Datatel Position ID CACA7LDBRSTA1A Annual Hours 1250 hours Placement Range $16.00 Position Type Regular PT Job Category Non-Exempt General Description

The Lead Barista is responsible for managing the coffee shop operations. This role involves not only preparing and serving high-quality coffee beverages but also overseeing a team of baristas, ensuring exceptional customer service, managing inventory, and maintaining a clean and organized workspace.

Reports To Coffee Shop Supervisor What position(s) reports to this position?

Part-time Barista(s)

Student Workers

Minimum Education/Experience

High School Diploma/GED

Minimum year work experience as a barista or in a similar role, with a demonstrated ability to lead and supervise a team.

ServeSafe certification

Required Knowledge, Skills & Abilities

Strong customer service skills and the ability to communicate effectively with diverse individuals.

Knowledge of coffee brewing techniques and beverage preparation methods.

Familiarity with operating cash registers or POS systems and handling cash transactions.

Excellent organizational skills and attention to detail.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Knowledge of food safety regulations and standards.

Familiarity with inventory management software or systems.

Physical Demands/Working Conditions

1. GENERAL PHYSICAL REQUIREMENTS:

Light work: The person in this position may occasionally exert up to 25 pounds of force to grasp, lift, carry, push, pull, or otherwise move objects.

2. PHYSICAL ACTIVITIES:

This position requires the person to frequently move about the OCCC coffee shop.

This position requires the person to frequently communicate with and listen to administration, faculty, staff, students, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.

This position requires the person to frequently remain in a standing and stationary position.

This position requires the person to frequently repeat the same movements.

This position requires the person to frequently operate equipment that involves repetitive motions of the wrists, hands, and/or fingers. Use their hands to handle, control, or feel objects, tools, or controls.

This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

3. VISUAL ACUITY:

This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.

4. WORKING CONDITIONS

This position performs the essential functions in an indoor coffee shop. Baristas must strictly comply with HACCP systems and complete associated paperwork properly for due diligence.

Preferred Qualifications

Barista certification or training from a recognized institution.

Experience working in a café or coffee shop environment within a college or educational institution.

Required Training

Quarterly compliance training as assigned by institution.

Work Hours

Monday through Thursday 10am - 4pm with availability to alter schedule as needed.

Department Cafeteria and Catering Job Open Date 04/30/2024 Job Close Date Open Until Filled No HR Contact Special Instructions to Applicants

Job Duties

Job Duties (Position Specific)

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Job Duties (Duties Assignment Statement)

Lead, supervise, instruct, and check the work of part-time Baristas including Food Service Workers and student workers in customer service, food & beverage preparation, stocking, cleaning and other café duties

Maintain and role model a positive, calm demeanor during periods of high volume or unusual events

Create seasonal and or weekly specials and market accordingly in a creative manner utilizing the blackboard and communicating with the marketing department.

Prepare and serve quality food and beverage products consistently for all customers

Deliver friendly, prompt service; engage with and educate customers about coffee-related topics

Keep food and beverage display areas attractive, properly identified and priced

Operate point of sale systems, keying in sales, taking payments and making change

Follow operational policies and procedures for cash handling and safety and security

Troubleshoot equipment issues with espresso machine, grinder, and other related equipment

Complete order/inventory sheets to ensure adequate supply of items necessary for operation

Receive ordered materials, check purchase receipts and invoices; return damaged goods

Store merchandise received and rotate stock in refrigerators, freezers or storage rooms

Maintain a clean and organized workspace; close down and set up facility for next shifts

Frequently positions self to lift items or boxes/bins of product from floor or low shelving or placing items on low shelving for preparing or cooking food

Perform related duties as assigned

Job Duties (Safety / Policy & Procedures)

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.

Contribute to a safe educational & working environment.

Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.

Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.

Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

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