Sommelier/Wine Steward

1 month ago


Las Vegas, United States Eiffel Tower Restaurant Full time
Hiring Immediately: Wine Stewards/Sommeliers

Benefits:

  • BCBS health insurance & other options including dental
  • Employee Assistance Program (EAP)
  • Restaurant discounts
  • Opportunities for career growth

{{Location Description}}

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Wine Stewards/Sommeliers are responsible for the selling and serving of bottled wine. A Sommelier will possess a current Sommelier certification.

Essential Functions
  • Order and sell wine for the restaurant
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties
  • Ensure the overall guest experience exceeds expectations and anticipates guests' needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Develop the wine menu for the restaurant
  • Coordinate all ordering of wine for the restaurant
  • Maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders
  • Account for and maintain the security of all wine inventories
  • Provide wine education and training for new and existing employees, and update training materials
  • Conduct wine tastings
  • Assist Maître d' and/or host with greeting and seating guests if needed
  • Organize, maintain and restock wines in proper cabinets, coolers or storage areas
  • Attend wine seminars on a regular basis
  • Act as a lead for the Wine Runner position
  • Follow proper wine service procedures
  • Assist serving staff with selling, opening and serving wine
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the POS system
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed


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