Customer Service Representative

3 days ago


Wyomissing, United States Redner's Full time
POSITION TITLE: Customer Service Manager

DEPARTMENT: Front End

REPORTS TO: Store Director/Bookkeeper

FLSA STATUS: Non-Exempt

JOB SUMMARY:

To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities.

ESSENTIAL JOB FUNCTIONS:

1) Promote customer goodwill by providing high standards of customer service.

2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.

3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.

4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.

5) Delegate responsibilities to cashiers as prescribed by store management.

6) Conduct training programs for new associates, as well as associates already on board.

7) Assist cashiers with price checks.

8) Keep store management and scan coordinator informed of all pricing problems.

9) Assist customers with returned merchandise, over rings, and overcharges.

10) Approve customer checks and enforce check cashing policies.

11) Maintain a regular cleaning schedule and overall good housekeeping of the front end.

12) Order and control front end supplies (register paper, ribbons, etc.)

13) Greet and customers and be observant of people in the store.

14) Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1) Strong oral and written communication skills for dealing with customers, employees, and Vendors.

2) Strong analytical and mathematics skills for conducting accurate audits.

3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

  • Wyomissing, United States FastBridge Fiber Full time

    Job Type Full-timeDescriptionFastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. The network is built with today's customers in mind; customers with multiple connected devices demanding the fastest speed and highest...


  • Wyomissing, United States Seth Walizer - State Farm Agent Full time

    Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Seth Walizer - State Farm Agent,...


  • Wyomissing, United States Seth Walizer - State Farm Agent Full time

    Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Seth Walizer - State Farm Agent,...


  • Wyomissing, United States Seth Walizer - State Farm Agent Full time

    Position Overview I am seeking dynamic insurance professionals for the office of Seth Walizer - State Farm Agent who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your opportunity for a rewarding career...


  • Wyomissing, United States RentokilNorthAmerica Full time

    Job DescriptionJob DescriptionBenefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the...

  • Civil Engineer

    3 days ago


    Wyomissing, United States MCCARTHY ENGINEERING ASSOCIATES INC Full time

    Job DescriptionJob DescriptionSummary/ObjectiveThe Project Engineer-Civil is responsible for the design of erosion & sedimentation control plans, floodplain analysis, storm water management, best management practices, site layout, storm/sanitary sewer/water utility design, and grading.  They will also be responsible for completing calculations, reports, and...


  • Wyomissing, United States Chico's FAS, Inc. Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...


  • Wyomissing, United States Chico's FAS, Inc. Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...


  • Wyomissing, United States MCCARTHY ENGINEERING ASSOCIATES INC Full time

    Job DescriptionJob DescriptionSummary/ObjectiveThe Senior Project Engineer-Civil is responsible for the design of erosion & sedimentation control plans, floodplain analysis, storm water management, best management practices, site layout, storm/sanitary sewer/water utility design, and grading. They will also be responsible for completing calculations,...


  • West Wyomissing, Pennsylvania, United States GOOD EATZ LLC Full time

    We're looking for a seasoned Food Service Supervisor to join our dynamic team at GOOD EATZ LLC. As a key member of our management team, you'll play a vital role in shaping the guest experience and driving business results.Your Key AccountabilitiesSupervise food preparation, presentation, and service to ensure consistency and excellenceMentor and train staff...


  • Wyomissing, United States Fresenius Medical Care North America Full time

    **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies....

  • Restaurant Manager

    7 days ago


    Wyomissing, United States Vintner's Table Full time

    Job DescriptionJob DescriptionThe Restaurant Manager is responsible for the daily operation and management of the Lounge, including the responsibility for supervising and training team members, phenomenal guest relations and customer service, and reporting to the General Manager, as well as assist in banquet operations as...

  • Office Clerk

    6 days ago


    Wyomissing, United States Redner's Markets, Inc. Full time

    Responsible for all store office security and proper administration of the cash office funds. To perform all Front End clerical functions and maintain the highest level of Front End customer service at all times. ESSENTIAL JOB FUNCTIONS: 1) Complete Clerk, Retail, Customer

  • Office Clerk

    3 days ago


    Wyomissing, United States Redner's Full time

    Responsible for all store office security and proper administration of the cash office funds. To perform all Front End clerical functions and maintain the highest level of Front End customer service at all times. ESSENTIAL JOB FUNCTIONS: 1) Complete Clerk, Retail, Customer

  • Retail Pharmacist

    1 week ago


    Wyomissing, United States A-Line Staffing Solutions Full time

    A-Line Staffing is seeking a motivated and detail-oriented Retail Pharmacist in the Wyomissing, PA area! This role offers career growth, a supportive work environment, and full-time hours (40+ per week). If you're interested in this opportunity please apply to this posting for immediate consideration with Silvana Manzella at A-Line Staffing! Retail...


  • Wyomissing, United States Chimes Full time

    Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our...


  • Wyomissing, United States Chimes Full time

    Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our...


  • Wyomissing, United States Optum Full time

    Springfield Behavioral, part of the Optum family of businesses, is seeking a Psychiatrist - MD or DO to join our team in Wyomissing, PA.As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care...

  • Help Desk Analyst

    1 week ago


    Wyomissing, United States firstPRO, Inc Full time

    FirstPRO is in search of a Help Desk Analyst for our client based in Wyomissing, PA. The Help Desk Analyst will be responsible for assisting end-users with various tier 1 requests. This is a remote, contract-to-hire position paying up to $22.50/hr based on experience while on contract. Candidates must reside locally to Wyomissing, PA, as this may turn into a...


  • Wyomissing, United States Stratix Systems Full time

    Job DescriptionJob DescriptionReceptionist/Admin SupportProgressive, award-winning Imaging and IT services company, provides a full range of business services including imaging equipment sales & service (copiers, printers, etc.), electronic document management solutions, and managed IT support & other cloud-hosted services.We are accepting resumes for a...