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SUMMER: Guest Relations

4 months ago

Vernon, United States National Winter Actvity Center Full time

Position:

Guest Relations (Full-Time and Part-Time)

Season:

Summer (July 2024 - August 2024)

Reports to:

Judie Aspinall, Director of Base Operations

Position Purpose:

Guest relations makes the participants experience more organized. This includes determining parking, providing information for guests, and administering check-ins or check-outs on campus.

Qualifications:

+ Must be 16 years of age or older.

Knowledge, Skills, and Abilities:

+ Interpersonal and customer service skills

+ Attentiveness and patience

+ Ability to find the positive in any situation

+ Must be punctual, reliable, able to follow instructions and work as part of a team.

Responsibilities:

+ Administering check-ins and check-outs on the campus.

+ Coordinating client/guest parking and traffic flow.

+ Providing information to client/guest.

+ Troubleshooting common issues.

+ Escalating queries and concerns.

Physical Requirements/Working Environment:

+ Frequent sitting, standing, and walking for long periods of time.

+ Will be required to climb stairs, walk up and down inclines and uneven terrain.

+ Ability to work effectively in extreme cold weather conditions and in other inclement weather conditions.

+ Must be able to work various shifts, including nights and weekends.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job.

While performing the duties of this job, the employee will frequently be exposed to outside weather conditions. The employee may encounter extreme winter cold and blizzard conditions.

Winter4Kids is an outdoor activity center geared towards outdoor fun, creativity, developing healthy lifestyles and attitudes for children ages 6-17 in a safe and secure environment. To learn more, please visit: www.winter4kids.org

Organizational Mission

At Winter4Kids and Summer4Kids, Welcoming, Empathy, Embracing and Belonging are our key values, and these values are part of everything we do and who we are. In our programs we focus on every young person developing better attitudes about their Self, Health, Opportunities, Mastery, and the Outdoors. In your time with Winter4Kids, you make a difference, saving and changing the lives of youth. And that's just the beginning.

Working at Winter4Kids and Summer4Kids gives talented individuals the opportunity to change lives and strengthen communities. Whichever role you choose at Winter4Kids, you'll find satisfaction in knowing that your contributions are helping to support young people, improve health and well-being, inspire positive action and so much more. At Winter4Kids, you'll work alongside team members with diverse backgrounds, perspectives, and skill sets. You'll discover new ways to forge relationships, find your purpose and fuel your passion every day.

This is a seasonal position from December to March. Preference will be given to candidates who can work the entire season without interruption.