Senior Specialist

2 weeks ago

Benton, United States HCL Technologies Ltd. Full time

Job Description (Posting).

This is for DSS role (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

  • Senior Sourcing Specialist

    1 week ago

    Benton Harbor, United States Whirlpool Corporation Full time

    Currently, Whirlpool is seeking qualified candidates for an open Senior Sourcing Specialist position to join our Equipment Procurement team at our Riverview location in Benton Harbor, Michigan. In this role, you will develop and manage the business r Sourcing, Equipment, Specialist, Senior, Project Management, Business Services, Development