Server

4 weeks ago


Lancaster, United States Friendly's Full time
You don't need to be 18 years old to serve at Friendly's. You can start serving as a 16 and 17 year old. Let us give you this great experience.

Work hard and make LOTS of money $2.83/hour + tips. Servers are averaging between $15-30/hr right now.

To provide a memorable dining experience for every guest through personalized service that will bring them back.

ESSENTIAL FUNCTIONS
  • Smile and welcome every guest to Friendly`s, acknowledge new and returning guests differently.
  • When drink orders are received at greeting, arrive with them on a tray.
  • Always recommend a specific appetizer.
  • Enter orders into POS immediately.
  • Always recommend upgrades sincerely, i.e.; `Would you like to upgrade to loaded waffle fries or a large sundae?`
  • Always recommend dessert by pointing out specific products, use the menu as a visual aid.
  • Make each guest feel important and special, especially kids
  • Look for ways to go above and beyond for your guests and coworkers.
  • Own the entire dining experience.
  • Be the final quality control checkpoint, be proud of everything.
  • Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest`s needs and react before they need to ask.
  • Create an emotional attachment to our restaurant by helping our guests create great memories.

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