Service Technician I

3 weeks ago


Whitsett, United States Cross Company Full time

Job Summary:

Scale Service Techs Level I work mostly on their own in the field to calibrate and / or repair customer's industrial scales. Candidates must have strong computer skills, be in good physical condition, enjoy solving technical problems and being part of a team. Upon completion of calibration, the service tech enters data into calibration software and creates a Certificate of Calibration for the customer. They work some overtime and weekend hours.

Essential Functions:

* Maintenance, calibration and / or repair of Industrial Scales


* Respond to Call Service (Emergency) to fix and repair Customer's Scales - calls could be during or after working hours. Must be willing to work some overtime and weekend hours - may also include some overnight travel.


* Consistently maintain good work attendance and productive work ethic.



Minimum Requirements / Qualifications:

* Strong mechanical, electronic and / or technical background in industrial environment


* Valid driver's license and clean driving history required


* Class B CDL license a plus


* Welding and/or Concrete knowledge is a plus


* Strong interpersonal and customer service skills


* 2 Year Technical Degree preferred but not required


* Military service or calibration experience a plus


* Computer literate


* Performance driven and customer focused


* Local travel, occasional overnights required



Core Competencies:

* Commitment to Excellence - Check your work


* Customer Relationship Management - communicate with customers to deliver better service


* Methodical Approach - troubleshooting


* Team Building



Physical Demands of the Position:

Stands greater than four hours at a time

Stoops and bends below knee level 8 - 10 times an hour

Lifts and carries less than 100 pounds repetitively

Climbs stairs more than four times in an eight hour shift

Pushes / pulls objects greater than 25 pounds

Reaches out; Reaches overhead

Repetitively uses feet to walk and to drive

Repetitively uses hands

Grips with hands


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