PSR Float

Job Duties and Responsibilities:

* Greet patients and visitors with professionalism, representing the Gritman Way.
* Monitor call queue and lobby for wait times or issues.
* Maintain strict confidentiality of patient information.
* Enter quality phone notes and patient cases.
* Prepare end-of-day deposit reconciliation paperwork.
* Maintain accurate patient accounts and input insurance information.
* Schedule appointments appropriately and collect copays/outstanding balances.
* Respond to simple medical record requests and handle patient concerns/complaints.
* Work with computer programs and multi-line phone systems.
* Demonstrate flexibility and respond to changing workflows.

Job Requirements:

* Work Experience: Experience working with computers.
* Knowledge, Skills, and Abilities: Basic office functions, excellent customer service, written and verbal communication, positive attitude, ability to work closely with others, critical thinking, flexibility, computer skills.

Preferred Qualifications:

* Prior education and/or experience in a medical office.

Functional Demands:

* Population(s) served: Neonatal, pediatric, adolescent, adult, geriatric, diverse demographics.
* Physical Demands: Fast-paced environment, some lifting, reaching, pushing, pulling, sitting, standing, corrected vision and hearing required.
* Environmental Conditions: Indoors, exposure to limited outdoor environment, exposure to public germs and viruses.

Benefits offered:

* Comprehensive Health Care Coverage: Enjoy access to top-tier medical, dental, vision, and life insurance plans, all conveniently provided through our extensive network of trusted local providers.
* Secure Retirement Plans: Participate in our Roth/401k retirement plans with employer matching, securing your financial future and retirement goals.
* Championing Work-Life Balance: Benefit from flexible schedules and a supportive environment that values your well-being, allowing you to maintain a healthy balance between work and life.
* Invest in Your Future: Take advantage of our generous educational and tuition reimbursement programs, supporting your continuing education and pursuit of higher degrees.
* Time Off Benefits: Ample time off, providing you with the necessary time to recharge and attend to personal and family needs.
* Student Loan Forgiveness: As a non-profit organization, time spent at Gritman Medical Center qualifies you for the Public Service Loan Forgiveness (PSLF) program.
* Competitive Compensation: Receive competitive market-based pay that recognizes your skills and experience.
* Family Friendly Amenities: Access our convenient childcare facility, ensuring peace of mind and convenience for working parents.