Calendar Builder

2 weeks ago


Dearborn, United States Jackson Dawson Full time

Overview

The Appointment Scheduler is responsible for scheduling and maintaining training schedules for our in-dealership Trainers. The ideal candidate would be someone who can pro-actively connect with people over the phone and have a detail-oriented mindset.

Responsibilities

* Responsible for creating and maintaining schedules for in dealership Trainers
* Requires skillful and logistical decision making as schedules must be developed based on geography, mileage, dealership preference, as well as dealership ranking
* Responsible to monitor, tally, and record travel hours and billing hours for trainers
* Responsible to collaborate with colleagues and adjust actions in relation to others actions to create synchronized schedules.
* Responsible for the data entry of all training dates and times within the Training web site.
* Responsible for daily conflict checks to avoid double-booking of training both within and outside the in-dealership training program.
* Scheduler must communicate effectively in writing.
* Scheduler must possess excellent editing/proof-reading skills.

Qualifications

* High School degree or equivalent
* Knowledge of Microsoft Office Suite with strong emphasis in Excel
* Phone Etiquettemust convey information efficiently
* Effective writing and grammar skills
* Multi-Tasking