Youth and Family Resource Navigator

3 weeks ago


Somerville, United States City of Somerville Full time
Statement of Duties

The SomerPromise Youth and Family Resource Navigator supports equitable access to Somerville Hub Connect, a Single Point of Entry (SPE) platform for Somerville families and providers. This platform allows for “one stop shopping” for programs aimed at meeting the needs of children and families from cradle to career. The SomerPromise Youth and Family Resource Navigator is uniquely situated to serve as technical support for families that are utilizing the Somerville Hub Connect website as well as providing direct support to walk-ins and those not able to access the site electronically. The work will also include strengthening relationships with community partners and providing training to outside staff interested in utilizing the site as a resource and referral tool in their agencies.

The work is a key piece of Somerville’s commitment to collective impact, and will involve close collaboration with several stakeholders from the Schools, City and Community, including the Somerville Partnership for Young Children (SPYC) and the Somerville Family Learning Collaborative (SFLC). The position is housed with the SomerPromise Division of the City of Somerville’s Department of Health and Human Services.

Reports to: Wraparound Services Manager

Recommended Minimum Qualifications:

Education: Undergraduate degree in a related field (or 5 years related experience)

Special Requirements:

  • Multi-lingual English/Spanish and/or English/Portuguese required (written and spoken)

Experience/Knowledge/Abilities:

  • Ability to synthesize information from a variety of stakeholder groups to provide solutions in a final product
  • Experience working across sectors, programs and/or municipal departments
  • Experience working directly with families from diverse cultural, linguistic and socio-economic backgrounds
  • Excellent planning and organizational skills
  • Relevant work experience in a diverse, urban setting
  • Familiarity with website design and functionality
  • Experience with Microsoft Office, Access and data entry
  • Familiarity with registration databases
  • Preference for candidates with knowledge of early care settings/comprehensive services/wrap around

Hours: Full-Time
Salary: $64,945.93 annualized, plus benefits
Union: Non-Union
FLSA: Non-Exempt
Date Posted: February 12th, 2024

Pre-Employment Requirements for All Employees:
  • MA Criminal Offender Record Information (CORI) clearance
  • Completition of Conflict-of-Interest Law Education training for municipal employees


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