VP of Healthcare Services
2 weeks ago
VP of Healthcare Services work with other staff to establish procedures and quality standards and to monitor these against agreed targets.
Location: Diamond Bar office (NOT REMOTE); Territory includes regions in CA, NV, WA, and AZ (multi-state, multi-site position) San Bernardino County
Industry: Community Service, Special Needs, Healthcare, Behavioral Health
Job Duties and Responsibilities:
The VP of Healthcare Services is responsible for the development and execution of the company's and department specific strategic plan to deliver world class services and supports to individuals we support. The VP of Healthcare Services is responsible for the evaluation, oversight and follow-up of program quality and effectiveness for all existing Company programs across multiple states. Supervising a team of Quality Assurance Specialists, the VP of Healthcare Services ensures all programs demonstrate and exceed minimum compliance with applicable state law, federal law and applicable regulations while ensuring the Company is operating from a "Person-Centered" approach for the individuals we serve.
This position is also responsible for leading and monitoring initiatives related to HCBS Final Rule Compliance as well as Person-Centered Thinking ("PCT") practices. The VP of Healthcare Services is responsible for compiling, analyzing and reporting value-based outcomes across the agency and partnering with operations in the application of data to drive quality improvement initiatives and is relied upon to provide strategic recommendations and advice on ways to improve the quality of services the Company provides. The VP of Healthcare Services is responsible for leading and tracking new program development and updating and amending program designs as needed. The VP of Healthcare Services externally partners with regulatory agencies and participates in advocacy as it pertains to service delivery.
Other Duties:
- Monitor company operations and ensure employees and business practices comply with regulatory and legal requirements, including timely reporting obligations.
- Communicates with regulatory agencies on compliance.
- Plans, coordinates, and evaluates programs related to quality and risk management.
- Identify potential risks and opportunities within the organization and its environment to protect business interests.
- Identify, recruit, train and develop a talented team of professionals to oversee quality in specific geographical areas.
- Collaborate with management to assess ongoing and future strategic initiatives related to the Company's four pillars of People, Service, Safety and Cost.
- Lead the quality assurance integration of new acquisitions and participate in due diligence as needed.
- Gather, monitor, and report out quality trends and key performance indicators measuring effectiveness of established programs.
- Develop and implement remediation plans in partnership with operation leaders to respond to trends.
- Lead regulatory training and technical assistance support.
- Develop and implement integration plans, new program designs, and update of existing program designs.
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- Bachelor's degree in Healthcare Administration, Social Work, Psychology, or related field. Master's degree preferred.
- Five (5) years minimum job experience in management if education experience is not completed.
- Demonstrate knowledge of electronic service records and data management processes.
- Strong understanding of county and state programs, regulatory requirements, and legal standards related to healthcare, special needs services, and behavioral health.
- Experience developing training curriculum with large scale delivery.
- Excellent communication, interpersonal, and leadership skills, with the ability to collaborate effectively with diverse stakeholders.
- Proficiency in utilizing technology solutions and tools for data analysis, reporting, and quality improvement initiatives.
- Ability to travel within the designated territory as needed.
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