Director of Client Services

2 weeks ago

Plantation, United States NationsBenefits, LLC Full time

Director of Client Services

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Job Summary:

As a Client Services Director, you will work in a leadership role and support our Client Services Leadership in managing the department. You should be an energetic, smart, and hardworking person to assist with strategic initiatives and organization of the department. Day-to-day functions require managing a group of high-profile clients while managing managers and coordinators. You will be responsible for client implementation projects and will demonstrate complex decision making abilities on behalf of our company and clients. You will work to resolve problems and ensure that products are delivered timely and as expected, so high attention to detail and ingenuity is a must. You will carry departmental responsibilities in addition to your client-facing role. This is a hands-on leadership role where polish and executive presence are vital. This position may require limited travel.

Key Responsibilities:

* Marketing activities related to current client deliverables
* Reporting key updates to top executives in the organization
* Leading key internal analysis projects
* Hosting internal and client conference calls
* Hosting quarterly or annual business reviews
* Researching competitors and client businesses
* Benchmarking statistics against internal and external standards
* Attending conferences and on-site meetings
* Coordinating between various departments in order to meet deliverable deadlines

Qualifications:

* Bachelor's Degree in Business Administration, Analytics Field or Health Field or equivalent experience
* 5+ years' experience in a client services/account management role
* 3+ years' experience in a management role, preferably in a Health field.
* Project management experience managing large projects end to end
* Microsoft Excel/PowerPoint/Word/Visio proficiency
* IT knowledge with the ability to communicate concepts and strategies across client and cross functional teams
* Excellent written and oral communication skills with the ability to make effective presentations
* Product launch experience is a plus

We offer a competitive salary, comprehensive benefits package, and a dynamic work environment. If you have the qualifications and a passion for creating solutions, driving innovation and focusing on customer delight and success as your end goal, we invite you to apply for this exciting opportunity today at NationsBenefits.com

NationsBenefits is an Equal Opportunity Employer

  • Client Services Analyst

    2 weeks ago

    Plantation, United States NationsBenefits, LLC Full time

    NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their...

  • Client Services Analyst

    7 days ago

    Plantation, United States NationsBenefits Full time

    At NationsBenefits, we are committed to helping health plan members achieve a better quality of life through supplemental benefit solutions. We are also passionate about supporting the goals of our associates and helping them do their best work. Together, we can make a meaningful and measurable difference in the lives of millions. That is something we can...

  • Client Services Analyst

    3 days ago

    Plantation, United States NationsBenefits Full time

    At NationsBenefits, we are committed to helping health plan members achieve a better quality of life through supplemental benefit solutions. We are also passionate about supporting the goals of our associates and helping them do their best work. Together, we can make a meaningful and measurable difference in the lives of millions. That is something we can...

  • Client Service Representative

    2 weeks ago

    Plantation, United States VCA Animal Hospitals Full time

    We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly...

  • Client Service Representative

    2 weeks ago

    Plantation, United States VCA Antech, Inc. Full time

    We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional...

  • Client Service Representative

    2 weeks ago

    Plantation, United States VCA Animal Hospitals Full time

    We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional...

  • Pathology GME Residency Program Director

    4 weeks ago

    Plantation, United States HCA Physician Services Full time

    Description Specialization:Pathology Anatomic and ClinicalJob Summary:Pathology Residency Program Director Opportunity in South FloridaJob Summary:This position requires the individual to organize and run a high-quality department and program of Graduate Medical Education. The Program Director must direct and maintain an educational environment conducive to...

  • Analyst, Client File Management

    3 weeks ago

    Plantation, United States Millennium Mortgage Company Defunct Full time

    Job Description Job Description Our Company Millennium Mortgage is a Mortgage Broker dedicated to reinventing the way home lending is done by leveraging expertise and state of the art technology. At the surface, we are a Mortgage Broker servicing current and future homeowners with their mortgage needs. At our core, we offer end-to-end origination and support...

  • Analyst, Client File Management

    3 weeks ago

    Plantation, United States Millennium Mortgage LLC Full time

    Job DescriptionJob DescriptionOur CompanyMillennium Mortgage is a Mortgage Broker dedicated to reinventing the way home lending is done by leveraging expertise and state of the art technology. At the surface, we are a Mortgage Broker servicing current and future homeowners with their mortgage needs. At our core, we offer end-to-end origination and support as...

  • Director of Telemetry

    3 weeks ago

    Plantation, United States Saunders Staffing Agency Full time

    Job Summary and Qualifications Directs and manages the operations and activities of the nursing unit. Maintains responsibility for the overall management of the department's daily operations to achieve quality improvement, fiscal productivity, and patient satisfaction goals and objectives established in conjunction with upper management. Maintains...

  • Pathology GME Residency Program Director

    4 weeks ago

    Plantation, FL, United States HCA Physician Services Full time

    Description Specialization: Pathology Anatomic and Clinical Job Summary: Pathology Residency Program Director Opportunity in South Florida Job Summary: This position requires the individual to organize and run a high-quality department and program of Graduate Medical Education. The Program Director must direct and maintain an educational environment...

  • Regional Maintenance Director

    7 days ago

    Plantation, United States Lincoln Property Company Full time

    Assist Business Managers and Regional Property Managers with contract specifications and bids. Coordinate and conduct full book assess inspections of properties and provide estimates of cost to correct existing capital deficiencies and deferred maint Director, Maintenance, Property Manager, Business Manager, Regional, Maintenance Supervisor, Property...

  • Gastroenterology GME Program Director

    2 weeks ago

    Plantation, United States HCA Full time

    Specialization: Gastroenterology Job Summary: HCA Healthcare East Florida is seeking an experienced and dynamic physician leader to head our Gastroenterology Residency program at HCA Florida Westside Hospital as Program Director. Our East Florida Graduate Medical Education Division currently encompasses 44 high-quality residency and fellowship programs...

  • Gastroenterologist GME Program Director

    4 weeks ago

    Plantation, United States HCA East Florida Division Full time

    Description Specialization:GastroenterologyJob Summary:HCA Healthcare East Florida is seeking an experienced and dynamic physician leader to head our  Gastroenterology Residency program at HCA Florida Westside Hospital as Program Director. Our East Florida Graduate Medical Education Division currently encompasses 44 high-quality residency and fellowship...

  • Cardiology GME Program Director

    4 weeks ago

    Plantation, United States HCA East Florida Division Full time

    Description Specialization:Cardiology Non InvasiveCardiology ElectrophysiologyCardiology InterventionalJob Summary:Program Director Recruitment: HCA Healthcare East Florida is seeking an experienced and dynamic physician leader to head our Cardiology residency program at HCA Florida Westside Hospital as Program Director. Our East Florida Graduate Medical...

  • Pathology Anatomic and Clinical GME Program Director

    2 weeks ago

    Plantation, United States HCA Full time

    Specialization: Pathology Anatomic and Clinical Job Summary: Pathology Residency Program Director Opportunity in South Florida Job Summary: This position requires the individual to organize and run a high-quality department and program of Graduate Medical Education. The Program Director must direct and maintain an educational environment conducive to...

  • Cardiology Non Invasive GME Program Director

    3 weeks ago

    Plantation, United States HCA Healthcare Full time

    Description Specialization:Cardiology Non InvasiveCardiology ElectrophysiologyCardiology InterventionalJob Summary:Program Director Recruitment: HCA Healthcare East Florida is seeking an experienced and dynamic physician leader to head our Cardiology residency program at HCA Florida Westside Hospital as Program Director. Our East Florida Graduate Medical...

  • Pathology Anatomic and Clinical GME Program Director

    3 weeks ago

    Plantation, United States HCA Healthcare Full time

    Description Specialization:Pathology Anatomic and ClinicalJob Summary:Pathology Residency Program Director Opportunity in South FloridaJob Summary:This position requires the individual to organize and run a high-quality department and program of Graduate Medical Education. The Program Director must direct and maintain an educational environment conducive to...

  • Head of Programmes

    4 weeks ago

    Plantation, FL, United States HCA Physician Services Full time

    Description Specialization: Pathology Anatomic and Clinical Job Summary: Pathology Residency Program Director Opportunity in South Florida Job Summary: This position requires the individual to organize and run a high-quality department and program of Graduate Medical Education. The Program Director must direct and maintain an educational...

  • Registered Behavioral Technician

    2 weeks ago

    Plantation, United States DNA Comprehensive Therapy Services Full time

    Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. Our goal is to hire you - the best talent - to...