Service Technician

Job Description

The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.

Duties and Responsibilities:

* Receive repair orders from dispatcher and take to stall area.
* Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
* Diagnose cause of any malfunction and perform repair.
* Communicate with parts department to obtain needed parts.
* Save and tag parts if the job is under warranty or if requested by the customer.
* Examine the vehicle to determine if additional safety or service work is required.
* Notify service advisor immediately if additional work outlined is not needed or required or if repairs cannot be completed within promised time frame.
* Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
* Supervise work of technicians as assigned.
* Attend factory-sponsored training classes and keep abreast of factory technical bulletins.
* Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
* Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.